Office Assistant Reservation Coordinator

The Maine Tour Connection; South Portland (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

The Maine Tour Connection is seeking a cheerful and organized Office Assistant Reservation Coordinator to join their fast-paced team in South Portland, ME. This full-time position requires excellent customer service and organizational skills to manage various administrative tasks effectively. The role offers opportunities to interact with clients and vendors while ensuring a welcoming atmosphere.

Benefits

401(k) matching

Health insurance

Paid time off

Qualifications

• Experience in office coordination or administrative role preferred.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet and assist visitors in a professional manner.
• Manage incoming phone calls and maintain organized filing systems.
• Assist with data entry and maintain accurate records.

Skills

Organizational skills

Customer service

Time management

Data entry

Tools

Microsoft Office

Job description

Office Assistant Reservation Coordinator

South Portland, ME

Office Assistant Reservation Coordinator

The Maine Tour Connection South Portland, ME

3 days ago Be among the first 25 applicants

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Direct message the job poster from The Maine Tour Connection

Director of Sales and Marketing, a.k.a. The Princess of Hospitality

Job Summary

The Maine Tour Connection is looking for a cheerful voice and a team player to join our fast paced lively office team in South Portland, Maine. TMTC is a wholesale receptive tour operator that provides motorcoach packaging throughout Maine, New England and Eastern Canada. This position will assist and support staff in a variety of ways. Candidate should have a positive attitude, organizational skills, detailed planning, multi-tasking and maintain exceptional relationships and customer service with clients and vendors.

Responsibilities

• Greet and assist visitors in a professional manner, ensuring a welcoming atmosphere.
• Manage incoming phone calls with excellent phone etiquette, directing calls as necessary.
• Maintain organized filing systems for both physical and electronic documents.
• Handle correspondence, including emails and mail, in a timely manner.
• Assist with data entry and maintain accurate records using computerized systems.
• Support the team with various administrative tasks as needed to ensure operational efficiency.

Package Tour Operations

• Generate correspondence to vendors (reservation requests, rooming lists.)
• Contact vendors with menu selections, final meal counts, final counts, changes, additions, special requests
• Assist sales managers as needed, obtaining deposits, rooming lists, from clients
• Generate deposit due reports from clients and vendors

Tour Sales, Day Services & Step on Guides

• Assist with step-on guide schedule
• Update and enter information in tour pricing program
• Assist sales managers in obtaining hotel and restaurant availability
• Compare vendor invoices with contracts and final counts
• Compare vendor credit card charges and request backup
• Book day services and step on guides, follow up details
• Contact day services and step-on guide clients for future business
• Printing and distributing weekly call reports for tour sales managers
• Constant Contact: assist with design and send messages

Requirements

• Proven experience in an office coordination or administrative role is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent customer service skills with a focus on client satisfaction.
• Proficiency in computer software applications, including Microsoft office, word and excel.
• Strong time management skills to prioritize tasks efficiently.
• Ability to type accurately and quickly for data entry purposes.

If you are passionate about creating an organized office environment and possess the necessary skills to thrive in this role, we encourage you to apply for the Office Coordinator position today!

Job Type: Full-time

Expected hours: 40 per week

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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