Office Assistant/Receptionist - Wenatchee, WA

ADP, Inc.; Wenatchee (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401K with match

Vacation pay

Paid holidays

Volunteer time off

Sick leave

Health & wellbeing benefits

On-the-job training

Recognition program

Job summary

ADP, Inc. is seeking an Office Assistant at the Optical Center in Wenatchee, WA. The role focuses on greeting patients, answering phones, booking appointments, and supporting the center team with patient files and other non-clinical tasks.

The position offers on-the-job training, benefits including medical, dental, and vision plans, 401K with match, vacation and holidays, and opportunities to learn through certification programs.

Qualifications

• High School Diploma or equivalent required or preferred.
• Previous office experience is preferred.
• Basic computer skills are required.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and cross-functional collaboration.

Responsibilities

• Greet patients and customers at the center entrance.
• Answer the telephone in a professional manner.
• Book appointments and manage patient files.
• Support billing and other non-clinical duties.
• Process transactions in billing and POS systems.
• Organize and file patient and customer records.

Skills

Multitasking

Organizational skills

Interpersonal skills

Basic computer skills

Communication skills

Education

High School Diploma or equivalent

Tools

Office equipment usage

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Wenatchee, WA, US

2 days ago Requisition ID: 4316

Salary Range: $17.00 To $23.80 Annually

Office Assistant - Optical Center

Pay rate is $17.00 - $23.80

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.

POSITION SUMMARY:

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

Taking Care of our Teams who Take Care of our Patients

• Competitive Wages & Sales Incentives
• 401K with Match
• Vacation Pay/Personal Day: Full-time regular teammates who work an average of 32 hours per week are eligible for 2 Weeks ofvacation benefits. 1 Personal Day is allowed of 8 hours.
• 6 or 7 Paid Holidays
• Volunteer Time Off- 8 hours
• Sick Pay: Eligible Teammates accrue Sick/Safe Leave at a rate of one hour for every 30 hours worked.
• Health & Wellbeing Benefits: Medical, Life, Dental, Vision, Short & Long Term Disability
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned

OPERATIONAL STANDARDS

• Confirm appointments
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• High School Diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Able to work cross-functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.