Office Assistant/Receptionist

Therapy Playground; Fayetteville (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Paid time off

Vision insurance

Job summary

Therapy Playground is seeking a full-time Office Assistant to join our clinical team. The role includes scheduling appointments, checking patients in and out, collecting payments, data entry, and coordinating with referral sources.

Based at a clinic location with potential to float to other offices, this position requires strong phone skills, accurate typing, basic medical billing knowledge, and a friendly, professional demeanor.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service experience is required.
• 1 year of medical terminology experience is required.
• 1 year of computer skills experience is required.

Responsibilities

• Schedule appointments for new and existing patients.
• Confirm appointments and check patients in/out.
• Collect payments and perform data entry.
• Communicate with referral sources and verify insurance benefits.
• Treat patients with respect and kindness.

Skills

Phone skills

Typing

Grammar

Flexibility

Problem solving

Quick learner

Medical terminology

Verbal skills

Team player

Driver's license

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Therapy Playground is seeking a full-time Office Assistant. Full benefits package offered. Hourly rate in line with experience. Typical work hours are Monday - Thursday 8:00 - 5:00 or 8:30 - 5:30 and Friday 8:00 - 2:30 with a half hour lunch break. The position will be based at one of our clinic location but may float to other offices depending on our needs. Previous applicants will not be considered for this position.

Responsibilities

Your responsibilities will include scheduling appointments for new and existing patients, confirming appointments, checking patients in and out, collecting payments, data entry, communicating with referral sources, verifying insurance benefits, and most importantly treating our patients with respect and kindness.

Applicant should possess the following qualities:

• Self-starter
• Excellent phone skills
• Strong typing skills
• Strong grammar skills
• Flexibility
• Problem solver
• Quick learner
• Basic knowledge of medical insurance billing
• Ability to work well under pressure and always with a smile
• Strong Computer Skills
• Keen attention to detail
• Excellent verbal skills
• Team player
• Driver's License and proof of car insurance

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Qualifications

• Education: High school or equivalent (Required)
• Experience: Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)