Office Assistant Practice Based

adventhealth; Town of Florida (NY); On-site; USD 2,182,000 - 3,491,000; Full time

Job summary

AdventHealth Wesley Chapel is seeking a friendly, detail-oriented Administrative Assistant to support patient intake and records. You will greet patients, verify insurance cards, schedule appointments, collect copays, and route requests to the appropriate department. A High School Grad or equivalent is required and 1+ year related experience is preferred.

This is a full-time, day shift in Florida. Join a team that delivers compassionate care and accuracy in every interaction, from billing to

Qualifications

• High school diploma or equivalent required.
• 1+ year related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls promptly with appropriate documentation.
• Schedules and confirms patient appointments to ensure a low no-show rate.
• Obtains insurance authorizations and verifies coverage prior to appointments, notifying patients.

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

26827 Foggy Creek Rd

City

Wesley Chapel

State

Florida

Postal Code

33544

Job Description

• Facilitates medical record requests accurately and timely. Assists with daily closing procedures.
• Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.

Knowledge, Skills, and Abilities

• N/A

Education

• High School Grad or Equiv [Required]

Field of Study

• N/A

Work Experience

• 1+ years related experience [Preferred]

Additional Information

• N/A

Licenses and Certifications

• N/A

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.84 - $25.34

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.