Office Assistant/Outpatient Clinic/Full-time Employment/Cardinal Point

Harmony United Psychiatric Care; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K Matching

Paid Time Off

Paid Holidays

Job summary

Harmony United Psychiatric Care in Jacksonville, FL, is seeking an Office Assistant for outpatient clinic operations. The role supports front-desk activities, patient communications, and general administrative tasks in a fast-paced clinical setting.

Applicants should have an AA degree (BA preferred) and at least three years of experience in a healthcare environment. Full-time, on-site position with competitive base pay and bonus opportunities.

Qualifications

• AA required; bachelor’s degree preferred.
• At least three years of experience in a health care setting, preferably outpatient.

Responsibilities

• Greet patients, check them in/out, and direct to departments or waiting areas.
• Answer inbound calls and make outbound calls to patients.
• Ensure cleanliness and organization of office and waiting areas.
• Monitor and replenish office supplies and medical forms; coordinate maintenance of equipment.
• Communicate appointment reminders, test results, and information to patients.
• Adhere to HIPAA and clinic policies in all administrative activities.

Education

AA

Bachelor’s degree

Job description

Company: Harmony United Psychiatric Care

Job Title: Office Assistant/Outpatient Clinic/Full-time Employment

Job location: Cardinal Point, Jacksonville, FL

About Us

Harmony United Psychiatric Care is part of Harmony United Healthcare LLC.We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform.Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs.

Qualification

• Candidate should have at least an associate degree (AA)
• Candidates with bachelor’s degree will be preferred
• At least three years of experience in a health care setting, preferably in an outpatient clinic setting

Responsibilities

• Greet patients, check them in/out, and direct them to appropriate departments or waiting areas
• Accepting in bound calls and making outbound calls to the patients
• Ensure the cleanliness and organization of office spaces and waiting areas
• Monitor and replenish office supplies and medical forms, coordinate maintenance and repair of office equipment
• Assist in communicating appointment reminders, test results, and other pertinent information to patients
• Adhere to clinic policies, procedures, and regulatory requirements (e.g., HIPAA) in all administrative activities

Compensation

• Excellent base compensation
• Productivity bonus
• Performance bonus

Benefits

• Health, Vision, and Dental insurance
• Retirement Benefit: 401K Plan (Retirement): We will match your own 401K plan contribution to up to 4% match of your annual compensation
• Paid Time Off
• Paid Holidays

Advantages

• Full administrative support
• Latest in digital technology
• Strong focus on work/life balance

Work Schedule

• Four 10hrs shifts per week (Monday - Thursday)

E-Verify Statement

HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre‑screen job applicants.

Drug-free policy

Harmony United Psychiatric Care enforces a comprehensive drug‑free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre‑employment drug screening and random drug testing for current employees. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.