Office Assistant III (Health and Human Services)

County of Marin; San Rafael (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

County of Marin is seeking an Office Assistant III to provide essential clerical and administrative support across Health and Human Services. You will greet the public, process transactions, and assist teams with records, forms, and basic data entry.

Candidates should have two years of clerical experience, be proficient in Microsoft Office, and able to learn ERP/database systems. Opportunities include diverse assignments and potential lead duties on select projects.

Qualifications

• Two years of clerical/office support experience with standard office apps.
• Proficient in Microsoft Office applications (Word, Excel, etc.).
• Ability to learn ERP software and databases.
• Strong English spelling, grammar, and communication.
• Ability to provide lead direction and training to staff.

Responsibilities

• Provide office support and customer service to the public and staff.
• Interpret rules, policies, and procedures in daily tasks.
• Coordinate with other agencies as a departmental liaison.
• Lead clerical staff and coordinate work on select projects.
• Assist with data entry and records management.

Skills

Customer Service

Office Coordination

Filing and Records Management

Data Entry

Legal/Medical Forms

Education

Clerical training / office administration coursework

Tools

Microsoft Office

Job description

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

DEPARTMENT OF HEALTH & HUMAN SERVICES

At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, welbeing, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

Why be an Office Assistant?

Being an Office Assistant is a fulfilling career in itself. Our Office Assistants are regularly the first point of contact for members of our community and they provide important administrative and clerical support that helps our teams stay organized and focused.

Additionally, being an Office Assistant is a great launching point for career growth within the County. Office Assistants gain exposure to our programs and services and receive experience that can help them develop into their next role within the organization.

The Role:

Office Assistant III's provide a variety of office support duties to County departments. Responsibilities may include conducting transactions with the public and other employees requiring interpretation of laws, rules, policies and procedures and serving as a departmental liaison to other agencies. Assignments require exercising initiative and independent judgment within established policies and procedures to resolve a variety of routine to complex problems. Some assignments at this level may function as lead workers and provide work direction or coordinate the work of clerical staff.

Current Vacancies:

There are continuous vacancies for Office Assistant III positions across Health and Human Services. Some vacancies are full-time (37.5 hrs.) and others are part-time.

Our Highly Qualified Candidate

has strong organizational skills and multi-tasking abilities. The ideal candidate has the ability to quickly become proficient in internal systems and to work independently. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public. The ideal candidate is proficient in Microsoft Office computer programs. Other skill sets and work experience may be desirable for particular assignments, including but not limited to:

• Customer Service (in-person, by phone and/or email)
• Office Coordination
• Filing and Records Management
• Data Entry and Data Retrieval
• Experience with Legal or Medical Forms and Documents

Knowledge of

• Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.
• Standard office applications including word processing, spreadsheet and database systems.
• Correct English usage including grammar, spelling and punctuation.
• Business arithmetic.

Ability to

• Perform difficult and/or complex clerical duties including document processing and auditing.
• Use independent judgment and prioritize multiple tasks.
• Learn complex enterprise resource planning software and/or assignment-specific database systems.
• Some assignments may require ability to perform more advanced mathematical calculations such as computing percentages and calculating simple measurements.
• Provide lead direction and training to staff depending on assignment.

MINIMUM QUALIFICATIONS

Two years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.

Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.

For any questions concerning this position announcement, please contact Ivana Vande Zande at [e-mail].

LiveScan:

SPECIAL REQUIREMENTS

Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.

Disaster Service Workers:

All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer:

If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.