Office Assistant II - Kettering - Sports Medicine - PRN/Days

Kettering Medical Center; Kettering (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare organization in Ohio seeks an Office Assistant to provide clerical support and manage office operations. The role encompasses various responsibilities including customer service, project management, and administration, with opportunities for cross-training in Outpatient Therapy departments. This position requires strong organizational skills and proficiency in Microsoft Office.

Qualifications

• 3 years of clerical experience required.
• Ability to type 60 WPM.
• Proficient in Microsoft Office Suite.

Responsibilities

• Managing calendars and coordinating project activities.
• Greeting patients and handling registrations in Outpatient Therapy.
• Organizing outpatient scheduling and documentation tasks.

Skills

Clerical

Customer Service

Project Management

Microsoft Office Suite

Medical Terminology

Education

High School diploma or equivalent

Job description

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Summary

The Office Assistant provides reception, clerical, and project management support to the office. Responsibilities include answering phones, filing, managing schedules, greeting customers, preparing documents, and tracking project performance and timelines. The role involves office support functions, coordinating work assignments for leaders as needed, reviewing work for accuracy, and organizing tasks. Additional duties may be assigned as necessary.

Essential Functions

• Managing and coordinating leadership calendars
• Overseeing the Executive Giving Society program, including creating solicitation lists, scheduling meetings, tracking progress, and generating reports
• Coordinating the Gift Planning Continuing Education webinar series and annual meeting
• Answering phones and greeting visitors
• Serving in a leadership capacity on the Employee Engagement Committee
• Coordinating project management spreadsheets and reports

Job Requirements

• High School diploma or equivalent
• At least 3 years of clerical experience
• Ability to type 60 WPM
• Intermediate computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge and understanding of project management
• Willingness to travel to the 8 clinics in the region

Additional Role: Outpatient Therapy Department Assistant

This role involves serving as the primary contact for patients in the Outpatient Therapy departments, performing duties such as greeting patients, completing registration, scheduling, and handling billing and documentation tasks.

Responsibilities

• Greeting patients, visitors, and families with excellent customer service
• Completing outpatient therapy registration for Physical, Occupational, and Speech Therapy
• Organizing outpatient scheduling and entering relevant information
• Assisting with documentation signatures for therapy Plans of Care
• Utilizing CPT, ICD-10, and HCPCS coding knowledge
• Handling paperwork related to insurance, copays, consent forms, and medical history
• Performing general office tasks such as copying, faxing, and tracking forms

Job Requirements

• High School diploma or equivalent

Preferred Qualifications

• Familiarity with medical terminology
• Proficiency in Microsoft Office Suite
• Experience with therapy operations and/or front office
• Ability to cross-train across multiple locations within the region

Requisition Number: 2023-44428

Shift: First Shift

Name: 440010 - SPORTS MEDICINE

External Company URL: http://www.ketteringhealth.org/

Street: 4403 Far Hills Avenue

FTE: 0.0 Hours Per Pay Period/FTE (Resource)