Office Assistant I, Oncology at Union

Christiana Care Health System; Elkton (MD); On-site; USD 50,590,000 - 73,412,000; Full time

Benefits offered by this job

Comprehensive health coverage

32 days PTO per year

Tuition reimbursement

Paid parental leave

Retirement plans

Job summary

ChristianaCare Oncology at Union in Elkton, Maryland seeks a Medical Office Assistant I to greet patients, verify insurance, schedule tests, and manage referrals. The role emphasizes confidentiality and efficient clinic operations, within a compassionate cancer care setting.

The position supports a fast-paced team with EMR usage, strong communication, and proactive problem-solving to ensure smooth patient flow and accurate record keeping.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office is preferred but not required.
• Detail-oriented and organized with strong communication skills.

Responsibilities

• Handle payments and verify insurance coverage; coordinate referrals and reconcile daily appointments and payments.
• Answer calls, relay messages, and use EMR systems to coordinate with providers and staff.
• Update patient information, schedule tests and appointments, maintain records, resolve patient issues, and support administrative tasks.

Skills

Detail-oriented

Adaptable

Highly organized

Strong communication

Proactive problem solving

Education

High School/GED

Job description

Christiana Care Oncology at Union

Christiana Care Oncology at Union is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment.

The ChristianaCare Oncology at Union is in Elkton, Maryland. Oncology at Union offers advanced cancer care, including screening and detection services for common cancers like breast, colon, skin, and prostate.

Our services include:

• Screening & Detection for common cancers such as breast, colon, skin, and prostate.


• Inpatient & Outpatient Care delivered at Union Hospital and in collaboration with ChristianaCare's Helen F. Graham Cancer Center & Research Institute and Radiation Oncology specialists.


• Infusion Therapy Center providing chemotherapy, biotherapy, IV antibiotics, blood transfusions, and therapeutic injections.


• Cancer Resource Center offering education and volunteer support throughout treatment.

Our programs are staffed by oncology-certified nurses, with infusion center nurses additionally certified in chemotherapy and biotherapy. A dedicated social worker assists patients and families with resources, insurance guidance, and support groups. ChristianaCare is committed to delivering state-of-the-art cancer care close to home, ensuring compassionate support and expert treatment every step of the way.
Cancer Program | ChristianaCare Cecil County

The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Work Hours

• Monday through Friday: 8am to 4:30pm

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.


• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.


• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.


• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.


• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.


• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications:

• High School Graduate or GED required.


• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Are you passionate about making a difference in people's lives? As a Medical Office Assistant I, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.
#LI-HB1

Hourly Pay Range: $17.67 - $25.62 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Oct 17, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/