Office Assistant I/II - Public Health Fiscal

Humboldt County Wic; Eureka (CA); On-site; USD 33,000 - 45,000; Full time

Job summary

Join a dedicated team at the Department of Health & Human Services as an Office Assistant I/II. This role involves clerical duties supporting public health fiscal operations, including office organization, customer service, and essential administrative tasks. Ideal candidates will bring strong office skills and a commitment to community service.

Qualifications

• Basic knowledge of office procedures and customer service skills.
• Ability to use word processing and spreadsheet systems.
• Experience in handling office tasks, scheduling, and record maintenance.

Responsibilities

• Perform office organization and maintain filing systems.
• Schedule meetings and take meeting minutes.
• Act as the first point of contact for public inquiries.

Skills

General office functions

English grammar

Customer service

Data entry

Time management

Education

Six months of office support work or related training

One year of clerical experience for Office Assistant II

Job description

Office Assistant I/II - Public Health Fiscal

Pay $33030.40 - $44574.40 / year

Location Eureka/California

Employment type Full-Time

Job Description

Req#: 4070258 OFFICE ASSISTANT I/II - PUBLIC HEALTH FISCAL Department of Health & Human Services
Are you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services! This position is in Public Health Financial Services where a variety of Public Health budgets and grants are developed and monitored. Fiscal staff work with program staff, vendors, and the state so good customer service and professionalism is essential.

What You'll Do:
This position is responsible for a variety of duties, including;
• Office Organization
• Ordering supplies
• Taking meeting minutes
• Scheduling meetings
• First point of contact for Public Health Fiscal
Where You'll Do It:
This position is located in Eureka, California

A typical work schedule for this position is M-F; 8-5

DEFINITION

Under general supervision, performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs and services; may perform initial applicant/customer screening; performs related work as required.

DISTINGUISHING CHARACTERISTICS

Office Assistant I is the entry level class in the Office Assistant series. Initially under close supervision, incumbents learn office and County procedures and are given detailed instructions in the performance of routine clerical duties related to filing, reception, form processing, record maintenance, mail, and typing or data entry, and performs tasks that are more structured and repetitive than those assigned to higher level Office Assistant II. As experience is gained and skills and knowledge are developed, there becomes a greater independence of action within established guidelines. This class is alternately staffed with Office Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class.

Office Assistant II is the journey level class of this series, fully competent to independently perform a variety of responsible office support duties. Employees at this level are expected to perform difficult and responsible office support work within the framework of established work methods and procedures and to use independent judgment in selecting and applying specific references, procedures, sequences, and alternatives to different work situations, referring non-procedural questions to the appropriate supervisor. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level Office Assistant I. Office Assistant II is distinguished from Senior Office Assistant in that the latter may be assigned lead worker responsibilities, work with a higher degree of independence and perform the more complex office support work.

• Acts as receptionist and receives and screens visitors and customers; uses multiline system to answer telephone calls and obtains information to determine appropriate resource, action, document, or staff referral to meet customer needs.
• Addresses complaints and explains regulations to customers or the public.
• Responds to inquiries regarding departmental functions, services, policies, and procedures.
• Explains the proper use of forms and documents.
• Prepares items for mailing and sorts and distributes incoming mail according to established guidelines and procedures.
• Schedules customer appointments and maintains schedules for technical or professional staff.
• Composes and types correspondence, reports, memos, and other documents.
• Reviews and processes forms and documents in accordance with established guidelines and procedures.
• Monitors and updates manual or electronic files.
• Operates a variety of standard office equipment.
• Compiles information to respond to questions or address issues.
• Reviews submitted forms or applications to verify accuracy and completeness.
• Operates automated systems, or other department specific computer systems.
• Maintains accurate department and customer records.
• May perform initial screening of applications for departmental services.
• Performs related duties as assigned.
QUALIFICATIONS

NOTE: The level and scope of the knowledge and skills listed below are related to job duties as defined under Distinguishing Characteristics.

Knowledge of:
• General office functions, procedures, equipment, and filing systems.
• General goals and purposes of department programs, services, and operations.
• English grammar, spelling, and punctuation.
• Word processing, spreadsheet, database, email, and calendaring automated systems.

Skill in:
• Explaining policies, procedures, and regulations governing program operations.
• Analyzing situations involving rules and regulations and demonstrating good judgment when making decisions.
• Quickly and accurately entering and retrieving data using an automated system.
• Communicating effectively both orally and in writing.
• Interacting with individuals from various educations, socioeconomic, and ethnic backgrounds.
• Working cooperatively as part of a team.
• Identifying and correcting inaccurate or inconsistent information.
• Listening attentively and understanding oral information provided.
• Prioritizing, planning, and organizing one's own work.

Other Requirements:

Specified positions may require possession of a valid California driver's license for the class of vehicle required to carry out job-related duties. Some positions may require the ability to type at a net corrected speed of 45 words per minute. Specified positions may require evening, weekend or other off-shift work.

Desirable Education and Experience:

A typical way to obtain the knowledge and skill outlined above is:

Office Assistant I: Six months of office support work or other training and experience related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public, or other clerical duties which demonstrate possession of the basic knowledge and skills outlined above.

Office Assistant II: In addition to the above, one year of general clerical or office assistance experience at a level equivalent to the County's class of Office Assistant I. All the Benefits


Frequently Asked Questions
• How long does it take to fill out the application?
You should allow 30 – 45 minutes to fill out your application.
• Can I change my application after submitting it?
You may only submit one application per day. You may submit an edited application after waiting at least one day from your initial submission.
• How long until I hear back from you?
You can expect to hear back from Humboldt County Human Resources about 3-4 weeks after the closing date listed on the job posting.
• Will I be informed if I am not selected for an interview?
Yes, you will be informed if you are not selected for an interview.


County of Humboldt’s Commitment to DEI
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, and LGBTQIA+ community members,) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach to in assessing an applicant’s qualifications for a position. So, if you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.

How to Apply
A complete, original application must be filed for each position you are interested in applying for. Applications may only be submitted online through the County’s automated application system at http://www.humboldtgov.org/hr no later than the final filing date listed on the job flyer. All applications are screened by subject matter experts. The most qualified candidates may then be invited for further testing.
It is important that your application, not just your resume, show all the relevant experience and education you possess.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in this examination will be compared with the performance of others who take the test. All candidates who pass will be ranked according to their scores. The examination results will be emailed to you as quickly as possible. Scores will be provided in writing only.
Yay! You’ve made it down to the fine print…. that means you are interested in this job, and THAT makes us happy! The lawyers tell us we need to include this stuff…. but we’ll help you get through it.
This is about the retirement benefits we offer. You’ve probably heard that we have a great retirement plan. Basically, you fall into a Tier based on the date you first start working for the County or any other governmental employer that uses CalPERS for retirement. If this is your first job in government, then you’ll be in Tier III. 2.0 means that for every year you work for the County, you will receive 2% of your final annual pay rate for every year that you work for us if you work the required minimum number of years (that’s called vesting) and retire after the age following the @. So, if you work 20 years and retire at 64 years of age, you will receive 20 x 2% or 40% of your final annual pay rate every year in retirement.

CalPERS Retirement Program
The County participates in the CalPERS retirement system, with both the County and the employee making contributions toward the employee’s retirement.
• Tier I: Prior to 7/5/2012: 2.7 @ 55
• Tier II: Post 7/6/2012: 2.0 @ 55
• Tier III: Post 1/1/2013: 2.0 @ 62

This next section says that the County runs its hiring on a set of rules to ensure that it is fair. Hiring and promotion are based on performance and having the best qualifications for the job. “Examination” doesn’t always mean taking a test…..sometimes it just means how we compare your application to others who have applied and an “oral examination” can just mean an interview for lower level positions.

Selection Procedure
The County’s Human Resources system operates by a set of rules and procedures which ensure that employees are hired and promoted on the basis of merit and fitness for the job. Jobs are filled through competitive examinations. A complete online application is required for this position. All application materials will be reviewed by a panel of subject matter experts. Those candidates considered to be the most qualified, based on the application materials submitted, will be invited to a written and/or oral examination, or an evaluation of education and experience.

Policy of Nondiscrimination
The County of Humboldt does not discriminate on the basis of mental or physical disability in the admission or access to, treatment or employment in, its programs or activities. Human Resources is located in the Humboldt County Courthouse, which has an accessible entrance to the Courthouse is the 4th Street entrance. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. Contact Human Resources at [phone] well in advance of the examination for assistance.
The County is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances. Reasonable accommodation may be made in the testing procedure as well as the work site. If you need accommodation for an exam due to a disability, please contact the Human Resources office as soon as possible.

MEDICAL EXAMINATION : A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS : Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES : Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.
PROBATIONARY PERIOD : Persons appointed to regular County positions serve a probationary period. This is normally six months, but may be up to one year. All designated safety employees serve a one year probationary period.
EMPLOYMENT ELIGIBILITY : It is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.

All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.