Office Assistant- Hiawatha

Ag Partners Cooperative, Inc.; Hiawatha, Northern (IA, KY); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Ag Partners Cooperative, Inc. in Hiawatha, KS, US is seeking an Office Assistant to be the first point of contact at the location.

This full-time clerical role supports customer service, data processing, and general office operations. You will answer phones, greet visitors, process payments, manage mail, and assist with agronomy and logistics software tasks while upholding safety policies and company core values.

Qualifications

• High school diploma required.
• At least one year of office experience or training.
• Proficient computer skills and willingness to pursue additional education.

Responsibilities

• Greet customers, employees and visitors courteously upon entry.
• Answer the telephone professionally and assist customers with sales or questions.
• Process customer payments, deposits and balance cash drawer daily.

Skills

Customer service

Communication

Data entry

Education

High school diploma

Office experience

Tools

Agronomy software

Logistics software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Assistant- Hiawatha

Full Time Clerical Hiawatha, KS, US

SUMMARY

This position will be the first point of contact for the Hiawatha location and will handle the flow of people through the office. The Office Assistant will perform routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record keeping.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Includes the following and other duties may be assigned.)

Responsible for:

• Greeting customers, employees, and visitors in a courteous manner when they enter the office responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments.
• Providing excellent customer service through professional communication skills with others.
• Answering the telephone in a professional manner and assisting customers with sales, questions or complaints.
• Processing customer payments, making deposits, and balancing the cash drawer daily.
• Process incoming and outgoing mail.
• Invoicing warehouse items sold at the location.
• Operating the scale for inbound and outbound grain, fertilizer, and chemical including making transfer and stock addition entries.
• Performing agronomy and logistics software tasks as requested.
• Assisting with the freight billing process.
• Assist all departments at the location when asked with any task or project.
• Adherence to safety policies.
• Promoting and adhering to the company Core Values of honesty, integrity & teamwork.
• Adhering to cooperative credit policy.
• Securing facilities and equipment when closing.
• Promptly and regularly report to work and work overtime hours as needed.
• Present a clean and professional appearance.
• The employee is required to perform all other duties as directed.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, demands and environments described below are representative of those an employee encounters while performing the essential functions of this job. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

EDUCATION and/or EXPERIENCE

This position requires a high school diploma; at least one year of office experience and/or training; or equivalent education and experience. Must have proficient computer skills and be willing to seek out and attend additional continuing education, seminars, classes or other job-related education requirements or opportunities.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and weights.

REASONING ABILITY

The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems with several concrete variables in standard situations. Must be able to think quickly and perform a mental assessment of workplace hazards, take appropriate precautions, and choose appropriate PPE as dictated by need, regulation and labeling.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, read, talk and/or hear. The employee is regularly required to sit. The employee is regularly required to stand; walk; handle or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee must understand and implement all related safety policies, procedures and programs for prevention and protection while performing job duties in various work environments. Employee is exposed to dirt, heat, and cold; and the noise level in the work environment is usually moderate.