Office Assistant (Full-time)

City of Grants Pass, Oregon; Grants Pass (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

City of Grants Pass is seeking a full-time Office Assistant to support the Community Development Department. The role manages the front counter, handles customer inquiries in person and by phone, and keeps daily operations running smoothly.

Proficiency in Word, Excel, TEAMS and Outlook is required. The ideal candidate is organized, learns quickly, and thrives in a busy, service-focused environment; a High School Diploma or GED is necessary.

Qualifications

• High school diploma or GED required.
• Minimum two years of general office experience including customer service.
• Proficiency in Microsoft Office products (Word, Excel, TEAMS, Outlook).

Responsibilities

• Greet and assist customers in person and by phone at the front counter.
• Handle administrative tasks such as filing, copying, and data entry.
• Process payments and collect necessary information.
• Maintain proficiency with Word, Excel, TEAMS and Outlook.

Skills

Customer service

Data entry

Organizational skills

Education

High School Diploma or GED

Tools

Word

Excel

TEAMS

Outlook

Job description

About The Position

Are you a highly organized quick learner who thrives in a busy environment? The Community Development Department has an immediate opening for a dedicated full-time Office Assistant. This pivotal role serves in the hub of our Planning and Building divisions, managing the front customer service counter and ensuring smooth daily operations.

Key Duties Involve

• Greeting and assisting customers in person and via phone.
• Managing administrative tasks (filing, copying, data entry).
• Processing payments and gathering information.
• Candidate must be proficient in Word, Excel, TEAMS and Outlook

Schedule: Full-time, Monday–Friday, 8 a.m. – 5 p.m., in person

Questions on this recruitment can be directed to: [e-mail].

The City of Grants Pass is a High Performance Organization that has a well-defined Mission, Vision and Values which provides the framework for our organizational culture. We believe that the best solutions come from empowered teams with the knowledge and shared vision of the community's goals. We promote a legacy of excellence through a culture of trust, collaboration, and encouragement of personal growth and the celebration of our achievements. We seek to attract adaptable, creative and motivated individuals who share our community pride and dedication to exceptional public service.

If you are an individual who appreciates a collaborative team environment, which focuses on trust, crucial communications, commitment, accountability and results, then the City of Grants Pass may be a great place for you!

Minimum Qualifications

A High School Diploma or GED, and two years of general office experience including customer service experience are required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those in the job description.

Candidate must demonstrate proficiency in Microsoft Office Products to include: Word, Excel, TEAMS and Outlook.

Licensing Requirements

• Oregon Driver’s License – Class C
• Certification of 40 words per minute at 95% accuracy keyboarding skills.

Ranking and Selection

Per Oregon Revised Statutes 408.225 and 408.230, the City of Grants Pass grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.

Directly related work experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law.

It is the policy of the City of Grants Pass that no person shall be discriminated against based on race and characteristics traditionally associated with race to include hair styles, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or current employment status. The City values diversity and encourages everyone who is interested in employment with the City to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Police Officer applicants must show proof of citizenship with 18 months of hire.

The ranking and selection of applicants to proceed in the process includes, experience, responses to supplemental questionnaire, and meeting minimum qualifications of the position. The initial selection process for this position includes the following steps: application review, oral interview and testing. The final selection process following interview includes the following steps: tentative offer, criminal history check, background/reference check, drug screening and final offer of employment.

All candidates will be notified of the status of their application after the closing date.

Reasonable accommodations may be made upon request prior to the application deadline to enable individuals with disabilities to participate in the job application process.

In & Around Grants Pass

The recreational opportunities of the Rogue River are many: jet-boats, rafting, kayaking, paddle boarding, fishing, water skiing, tubing/swimming, gold panning and the 37-mile Rogue Hiking Trail. In addition to our world famous white water Rogue River, nearby mountains provide high-mountain recreational experiences, including snow skiing at Mt. Ashland, multiple access points to the Pacific Crest Trail, snowshoeing, and ATV trails. Cultural activities center around the Shakespeare Festival in Ashland and the historic town of Jacksonville. Other scenic attractions include Crater Lake National Park, Oregon Caves National Monument, and the northern portion of the Redwoods. Grants Pass' year-round calendar of events offers something for everyone. And once the sun goes down, the region takes on a life of its own with fine restaurants, theatres and a performing arts center.

Visitor information: https://travelgrantspass.com/

City of Grants Pass

Summary Of Benefits

2026

Health Insurance

The City provides a full family healthcare package that includes medical, prescription, vision, and dental insurance. Full family coverage includes spouse, registered domestic partner or same sex domestic partner and children up to age 26.

Most employees are currently provided two options for health insurance and may elect to have their portion of the health insurance premium deduction taken out of their paycheck on a pre‑tax basis. Employee rates for 2026 for health and dental coverage range from $185 to $194 per month depending on the coverage selected.

In addition to health coverage, the City contributes $234 per month to a Health Reimbursement Account (HRA/VEBA) on the employee’s behalf.

Dental Insurance

The City provides two carriers for dental coverage, PacificSource with two options available. PacificSource Dental allows employees to select any dentist covered by PacificSource.

Retirement

The City participates in the Public Employees Retirement System (PERS). An employee is eligible for PERS after six months of service (unless the employee is already a PERS member, then contributions are immediate). The employee’s contribution of 6% is paid by the City under each collective bargaining agreement and the personnel rules at this time.

Oregon Public Service Retirement Plan (OPSRP)

An employee who is new to Oregon public service and was hired on or after August 29, 2003, becomes an OPSRP Pension Program member if the employee works six full calendar months in a qualifying position for an OPSRP-Participating employer. The six‑month waiting period cannot be interrupted by more than 30 consecutive working days and must be served with the same employer.

Life Insurance

The City provides life insurance to all full‑time employees at one time their annual salary. An employee can voluntarily choose to purchase additional life insurance, spousal life and/or dependent life.

Accidental Death and Dismemberment

The City provides accidental death and dismemberment insurance to all full‑time employees at one time their annual salary.

Long Term Disability

The City provides benefits at the rate of 60% of salary with a maximum monthly benefit of $9,000 and a maximum covered salary of $15,000 per month. This benefit has a 90‑day elimination period.

Flexible Spending/125 Program

Employees may elect to set aside monies pre‑tax for out of pocket medical (maximum deferral $3,400) and/or dependent care (maximum deferral $5,000) expenses.

FICA and Medicare

The City participates in Social Security and pays the employer’s portion of FICA and Medicare for each employee.

Deferred Compensation Program

Deferred compensation is a voluntary program which allows employees to designate a dollar amount or percentage of their pay for pre‑tax retirement savings. These funds are deducted from an employee’s check after FICA taxes, but before state and federal taxes, are applied. These funds are held state and federal tax free until the employee begins to withdraw funds. An employee is eligible to withdraw funds upon separation of service. The City provides four different carriers from which the employee can select. Employees may defer a maximum of $24,500 in 2026, with “catch‑up” provisions that apply to those employees nearing retirement.

Worker’s Compensation

Approved on‑job injuries are paid at approximately 66 2/3% of regular salary upon acceptance of the claim. The difference between employee’s normal net and worker’s compensation claim is paid by the City under the terms and conditions set forth in Administrative Policy 5-1 and the applicable collective bargaining agreement.

Holiday/Holiday Compensation

<