Office Assistant - Casual/PRN

CO110 Nebraska Methodist College of Nursing; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Nebraska Methodist College is seeking a part-time clerical assistant to provide general reception and administrative support. The role includes handling visitor inquiries, phone calls, mail, data entry, and basic document preparation in a daytime weekday schedule up to 20 hours per week.

Strong customer service and interpersonal skills are required, as well as proficiency with MS Word and Excel. Prior office experience is preferred, with on-site work at the Omaha, NE campus.

Qualifications

• Education High School Diploma or General Educational Development (G.E.D.) required.
• Experience Prior office experience preferred.
• License/Certifications N/A

Responsibilities

• Performs reception responsibilities for visitors and answers telephone/routes calls for work area/department. Maintains professional communication and follow-up.
• Copies, scans, faxes and distributes documents; gathers, distributes and routes mail.
• Types agendas, correspondence, forms and standard documents with minimal errors; assists with reports and minutes as assigned.
• Maintains files and filing systems; manages office supplies and troubleshooting for equipment.

Skills

Reception

Customer service

Office software

Data entry

Education

High School Diploma or GED

Tools

MS Word

MS Excel

CRM

Job description

Why work for Nebraska Methodist College: Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It’s where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health. NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community. We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about. By joining Nebraska Methodist College, you become part of a larger community. With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Nebraska Methodist College Address: 720 N. 87th Street - Omaha, NE 68114 Schedule: Up to 20 hours/week, daytime business hours. Provides general clerical support to department/work area.

Responsibilities

• Performs reception responsibilities for visitors and answers telephone/routes calls for work area/department. Demonstrates good communication style and interpersonal communication skills. Provides prompt response and follow-up. When applicable, screens customers/visitors according to protocol. Makes announcements in a professional manner. Contacts caregiver promptly when patients have arrived.
• Copies, scans, faxes and distributes documents; may label and ensure completeness of records/documents prior to distribution; efficiently gathers, distributes and routes mail.
• Types agendas, correspondence, memoranda, forms and standard documents with minimal errors. Transcribes, edits, composes, types, reproduces, and distributes forms, reports, correspondence and minutes as assigned.
• Maintains files and sends correspondence for clinic.
• Maintains organized filing system.
• Inventories, orders and stocks office supplies. Willing to troubleshoot any issues related to office equipment and computers.
• Orients others to departmental processes, standards and procedures.
• Obtains, organizes or extracts data/information for reports and/or presentations.
• Schedules appointments, meetings, equipment, rooms and assists staff with calendar scheduling as needed. Works with clinic staff to schedule patient exams, physician visits, diagnostic exams and acquiring information as directed. Schedules exams, procedures, diagnostic exams and appointments as directed. Can differentiate between emergency and non-emergency situations.
• May submit expense vouchers/receipts/adjustments for reimbursement.
• Provide appropriate service specific to the age of the customer/patient, to ensure understanding of comfort level of treatment as outlined in the Population Specific Criteria. Identify opportunities and provides individualized customer service according to customer needs. Screen visitors according to protocols.
• Assist with maintenance of electronic medical records. Establish the initial patient chart upon admission. Maintain chart documents according to protocol. Process charts upon dismissal, breaks down chart so available to Health Information Management (HIM) timely and accurately. Performance measure not applicable to Renaissance Health Clinic. Help prepare records as appropriate for patient transfers and/or referrals. Scan medical documents in a timely and accurate manner.
• Directly responsible to the staff nurse and/or staff and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation. Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome). Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill). Right communication (clear, concise, correct, complete). Right feedback: The Reciprocal Process (timely, specific, checkpoints). Schedule: Up to 20 hours/week, daytime business hours.

Job Description

Job Requirements Education High School Diploma or General Educational Development (G.E.D.) required. Experience Prior office experience preferred. License/Certifications N/A Skills/Knowledge/Abilities Excellent interpersonal and customer service skills necessary to provide service excellence through verbal and written communication. Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people. Ability to utilize a variety of computer applications. Excellent grammar, punctuation, and spelling skills. Knowledge of office procedures and principles of record keeping. Medical Terminology preferred. Knowledge of Microsoft Word and Excel.

Physical Requirements

Weight Demands Medium Light Work - Exerting up to 35 pounds of force. Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%33%): Balancing Crouching Distinguish colors Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently Performed (34%-66%): Carrying Grasping Keyboarding/typing Reaching Repetitive Motions Sitting Constantly Performed (67%-100): Hearing Seeing/visual Speaking/talking

Job Hazards

Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as Xray, Cat Scan, Gamma Knife, etc) Radiation NonIonizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Mechanical moving parts/vibrations Note: Safety Officer can assist with identification of job hazards.

About Methodist

Nebraska Methodist Health System is an Aff….. Nebraska Methodist Health System is an Aff….. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Aff….. At Methodist Health System, we focus on providing exceptional care to the communities we serve and the people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. If you join our organization, you will have the opportunity to excel in your field, use the latest technologies, learn from the best and work as a team. You’ll have the opportunity to make a difference through The Meaning of Care.