Office Assistant 3 - Walla Walla

State of Washington; Walla Walla (WA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation days

Sick leave

Paid holidays

Flexible Spending Account (FSA)

Dependant Care Assistance Program (DCa

Retirement benefits

Job summary

The Washington State Department of Corrections is seeking an Office Assistant 3 (OA3) for the Community Corrections Division in Walla Walla, WA. This full-time position supports staff with clerical tasks, file management, scheduling, and public contact in a 8:00 am–5:00 pm, Monday–Friday schedule.

The role requires 6 months of clerical experience, a high school diploma or GED, and an unrestricted Washington driver’s license. Telework up to one day weekly is possible under the agency’s policy.

Qualifications

• High school diploma or GED required.
• Six months clerical experience with basic MS Office (Word, Outlook, Excel).
• Unrestricted driver’s license valid in Washington state.

Responsibilities

• Greet and assist the public; refer to staff.
• Manage a multi-line phone system.
• Database entry and retrieval in OMNI and OnBase.
• Maintain electronic and physical files.
• Process incoming/outgoing mail.
• Assist with meeting agendas, scheduling, and purchases.

Skills

Attention to detail

Confidentiality

Communication skills

Database navigation

Proofreading

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Office Assistant 3 (OA3) – Community Corrections Division

Walla Walla, WA

DOC's mission is to improve public safety by positively changing lives.

Our agency is looking to fill a full-time, permanent Office Assistant 3 (OA3) vacancy within the Community Corrections Division. This position works for the Walla Walla Field Office located at 401 West Main Street, Walla Walla, WA 99362. Under general supervision from the Office Support Supervisor 2 (OSS2), this position performs file management and routine, advanced clerical support tasks for the unit. Work hours are Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service

Responsibilities

Provide Office Assistant services to Community Corrections Supervisor (CCS) and Community Corrections Officers (CCOs) for the Walla Walla Field Office for the purpose of assisting staff with paperwork, reports, schedules, and other day-to-day clerical work.

• Greet and assist the public, visitors, and clients and refer to the appropriate staff.
• Manage a multi-line phone system.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Manage and maintain electronic and physical files.
• Process incoming/outgoing mail.
• Other miscellaneous clerical duties such as preparing meeting agendas, scheduling, purchasing supplies, and managing building issues.
• Other duties as assigned.

Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience that includes basic knowledge of Microsoft programs to include Word, Outlook, and Excel.
• And must possess and maintain an unrestricted driver's license valid in the state of Washington.

Skills and Abilities

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material and identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and the public.

Desirable Qualifications

• Ability to write clearly, concisely, and factually.
• Ability to analyze and solve problems under highly stressful or adverse situations.
• Ability to interact on a regular daily basis with the public, clients, co-workers, and stakeholders in a positive and professional manner.
• Effective oral and written communication skills in routine as well as emergency situations.

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

For more information about our agency, visit our Mission & Vision.

The WA State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be used to fill more than one position. If this position is represented by the Washington Federation of State Employees (WFSE), this recruitment may be used to fill additional positions up to sixty days after all listed positions have been filled.
• References: A minimum of three professional references with a valid email and phone number for each is required. Although current and recent supervisors are preferred, a professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. If you are entering your references in the online application (preferred), complete the following fields:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the reference's organization)
• Salary is based on skills and abilities that apply to the primary functions of the role and/or years of experience and is decided at the time a final offer of employment is made. The salary range listed in the job posting includes steps A-M. Within a permanent salary range, step M is a longevity step, it is typically gained six years after being assigned to step L.
• Work with or near incarcerated or supervised individuals: This position may work directly with or near incarcerated or supervised individuals in a potentially hazardous setting. Take this into account before applying.
• Background and criminal record history checks will be conducted prior to employment. Information gathered may not preclude employment, but it will be considered in determining your suitability for the position.
• Pre-employment drug test: A drug test may be administered as part of the pre-employment process. Applicants who test positive for a controlled substance may be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure you could expect in this position.
• Verification Form I-9: The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of Form I-9’s list of acceptable documents. Note: DOC does not use E-Verify. We are not able to partake in STEM Optional Practice Training (OPT).
• Foreign equivalent degrees: If your degree was awarded outside the United States, you may be required to provide a credential evaluation report if your education is used to meet the minimum requirements. Request a report from www.wes.org and www.aice-eval.org.
• Represented position: This position is represented by the Washington Federation of State Employees (WFSE).

Telework Details

This position may be allocated for telework up to one day each week. Employees must use a reliable internet or cellular hotspot service at an authorized location within the state of Washington. Employees with an approved telework agreement in place are expected to perform assigned duties in a safe manner, take proper care of all state-issued equipment, and maintain confidentiality.

You will be required to commute to a DOC facility or field office as business requires, which may include components of the onboarding and training process. Details will be provided before hire.

What We Offer

Your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, additional perks might include:

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred CompensationProgram (DCP)
• And more! Visit our benefits page for more information.

Retirement Options

State employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs within PERS. For additional information, refer to the Department of Retirement Systems or call 800-547-6657.

For questions about this recruitment

or to request reasonable accommodation in the application process, contact [e-mail] (Talent Acquisition Recruiter/HRC4) or 360-522-6304. Make sure you reference the recruitment/job # listed above, it begins with 2026-.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.