Office Assistant 3 - Limited Duration

Pierce County; Tacoma (WA); Hybride; USD 42 000 - 66 000; Plein temps

Résumé du poste

Pierce County's Human Services seeks an administrative support specialist for the Affordable Housing Team within the PCCDC loan programs. You will handle loan payments, reconciliations, loan servicing, setups, disbursements, and client account information with accuracy. This grant-funded, limited-duration role is hybrid (office 1 day per week). A resume and cover letter are required, and a background check will be conducted.

Qualifications

• Excellent customer service skills and high attention to detail.
• Two or more years of progressively responsible clerical experience or administrative program support.
• Resume and cover letter required for this position.
• Background check required for employment.

Responsabilités

• Coordinate related office functions; assist in procedure development; perform duties of a highly confidential nature; may conduct research activities.
• Manage and maintain logs, charts, spreadsheets, related data and files related to the division.
• Receive and process forms and applications.
• Examine and evaluate data to determine department's eligibility for, or conformity with, contract agreements or government regulated activities. Perform ongoing monitoring of program compliance.
• Prepare and review complex reports, forms, and other records prepared by others for clarity, completeness, accuracy and conformance with standard policies and procedures.

Connaissances

Customer service

Attention to detail

Communication

Description du poste

This is a hybrid position that is in the office 1 day a week, based on business needs.

Why It's a Great Opportunity:

This is a great opportunity to serve the residents of Pierce County and provide services to those in need when the need is greatest. In this exciting position, you will be on the front lines of ensuring that the Community Services Division of Human Services can deliver critical services to some of the most vulnerable residents of Pierce County.

The position will provide administrative support work for the Human Services’ Affordable Housing Team. The person in this position is responsible for specialized administrative and program support functions for the Pierce County Community Development Corporation (PCCDC) loan programs. This includes loan payment collections, deposit reconciliations, loan servicing, loan setups, loan disbursements, providing client account information, escrow payments, and general support of program staff and the PCCDC Board.

Why It's a Great Department:

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life—from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive—but thrive.

Learn more about the Human Services Department here.

How to be Successful in the Role:

This is an exciting opportunity to be a part of local efforts to address affordable housing and help Pierce County’s most vulnerable residents. Candidates for this position must have excellent customer service skills, high attention to detail, and a passion for serving the community.

Your Future in this Role:

Throughout the onboarding process, you will meet with the Supervisor and program staff to regularly discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through a robust online learning program and other training opportunities throughout your career to ensure your success. This position offers multiple career growth and promotional opportunities in Pierce County to build on a great career. This is a grant-funded, limited-duration position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.

Core Daily Responsibilities:

• Coordinate related office functions; assist in procedure development; perform duties of a highly confidential nature; may conduct research activities.
• Manage and maintain logs, charts, spreadsheets, related data and files related to the division.
• Receive and process forms and applications.
• Examine and evaluate data to determine department's eligibility for, or conformity with, contract agreements or government regulated activities. Perform ongoing monitoring of program compliance.
• Prepare and review complex reports, forms, and other records prepared by others for clarity, completeness, accuracy and conformance with standard policies and procedures.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.

• Additional education or experience may substitute for the recruiting requirements for the required experience to a maximum of one year.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Two or more years of progressively responsible clerical experience or administrative program support work.

Special Requirements and/or Qualifications:

• A valid driver’s license may be required when travel is required of the position.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment:

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.