Office Assistant 2 (Licensing PCN 063033)

State of Alaska; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Twelve paid holidays per year

Job summary

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full‑time Office Assistant 2 located in Anchorage, Alaska. This role provides clerical support to the OCS Anchorage Regional foster care licensing team, including processing background fingerprint checks, tracking fingerprints in NABCS, organizing files, and handling licensing paperwork.

The ideal candidate will have a high school diploma or equivalent and at least one year of clerical

Qualifications

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
• "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Responsibilities

• Provide clerical support to the OCS Anchorage Regional foster care licensing team.
• Assist with background fingerprint checks for foster applicants and track fingerprints in NABCS database.
• Organize and file closed files, assist with certified mailing, filing licensing paperwork, copying, scanning, data entry, and occasional recruitment participation.

Skills

Clerical tasks

Data entry

Record keeping

Education

High school diploma or equivalent

Job description

Job Description

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full‑time Office Assistant 2 located in Anchorage, Alaska.

What You Will Be Doing

Office Assistant 2 is the clerical support to the OCS Anchorage Regional foster care licensing team. Primarily the individual selected will provide for child safety in foster homes by: assisting to process background fingerprint checks for foster applicants; utilizing the NABCS database to ensure fingerprints are tracked and information is continually updated, organizing and filing closed files, assisting with certified mailing, filing licensing paperwork, copying, scanning, data entry and occasional Resource family recruitment participation as well as other support duties to the Department as necessary.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits Of Joining Our Team

• Be a part of a dynamic and highly functioning team.
• Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.
• You will have the opportunities for career advancement and development.
• You will collaborate with community partners.
• Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the University Center Mall off of Old Seward, with occasional work done out of the Anchorage Regional Office 5 minutes down Tudor and both are within walking distance to amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and colleagues

We Are Seeking a Candidate With The Following Competencies

• Organized Workplace: Successfully organizes activities, tasks, and projects that require accuracy, planning, and record keeping.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Frequent Interaction with Others: Applies a strong ‘people orientation’ rather than a task orientation to comfortably deal with multiple interruptions on a continual basis, always maintaining a friendly interface with others.
• Self-Management: Effectively prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Special Note

• All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/alaska/classspecs/891352?keywords=office%20assistant&pagetype=classSpecifications

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

• A copy of academic transcripts if using education to meet the minimum qualifications (unofficial are acceptable but must include the institution name/URL on documents provided)
• Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.
• A list of three (3) professional references including daytime telephone numbers and email address; at least one (1) of these must be from a current or former supervisor. oProfessional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.