Office Assistant 2 (Calculations)

Upstate Medical University; United States; On-site; USD 38,376 - 46,905; Full time

Job summary

A health care institution in the United States is seeking a Payer Collection Clerk. This entry-level, full-time role involves reviewing hospital accounts and resolving billing issues with insurance carriers. Candidates should have clerical experience focused on mathematical operations, and eligibility for NYS Department of Civil Service is required. The position offers a permanent status with a salary of $42,641.

Qualifications

• One year of clerical experience where the majority of work time involves mathematical operations.
• Eligible for transfer from NYS Department of Civil Service Eligible list.
• Qualified employee of New York State with one year of service in a relevant position.

Responsibilities

• Review open hospital accounts for billing accuracy.
• Contact insurance carriers to resolve unpaid balances.
• Update accounts with insurance information based on findings.

Skills

Clerical experience

Mathematical operations

Job description

Job Summary

Under the general guidance of the Financial Services Management Team, the Payer Collection Clerk independently reviews open hospital accounts to ensure they have been billed in accordance with appropriate Federal, State, third party payor and Financial Services rules, regulations and procedures as well as that any correspondence, denials or third party payments have been processed correctly. The Payer Collection Clerk is responsible for contacting the insurance carrier that has been billed and determining the reason for an unpaid balance, resolving the issue based on these findings. The Clerk uses independent judgment to take actions such as faxing information to the payer, preparing an appeal or referring the account for self‑pay collection to the Attorney General’s Office or other collection agency. The Clerk is also responsible for updating any account with new or corrected insurance information after it has been billed, through correspondence, phone calls or internal departments. The role includes processing incoming correspondence and recoupment requests from third‑party payers.

Minimum Qualifications

• NYS Department of Civil Service Eligible list or eligible for transfer
• Promotional: Must be a qualified employee of New York State and have had one year of permanent competitive or 55‑b/55‑c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm
• Open Competitive (Non‑competitive, NY HELPS) Qualifications: One year of clerical experience where the majority of work time is spent performing mathematical operations and/or clerical activities related to mathematical operations.

Work Days

Schedule is based on a 40‑hour work week, Monday – Friday between the hours of 8:00am – 4:30pm.

Message to Applicants

Position Status: Permanent

Salary: SG09 $42,641

Recruitment Office

Human Resources

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Hospitals and Health Care