Office Assistant 2 (Calculations)

State University of New York College of Optometry; New York (NY); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

PSLF eligibility

13 days annual leave

13 paid holidays

Job summary

The University Eye Center (UEC) at SUNY College of Optometry is hiring an Office Assistant 2 (Calculations). The role supports patient financial services, processes front-end billing, and provides customer service in a fast-paced setting.

Schedule includes Monday-Thursday 12:30 pm-8:30 pm and Saturday 9:00 am-5:00 pm, with an annual salary of $48,710 and a benefits package. Evening and weekend availability is required.

Qualifications

• This title is part of NY HELPS; non-competitive appointment possible.
• One year of experience performing mathematical operations and/or clerical activities related to mathematical operations.
• Ability to work evenings and Saturdays.

Responsibilities

• Complete patient check-in and checkout process.
• Verify and update patient insurance/demographic information; scan insurance cards.
• Obtain referrals and scan to patient charts; obtain authorizations as needed.
• Post time of service payments and issue receipts; reconcile daily payments.
• Respond to telephone and email inquiries; contact patients for follow-up on accounts.
• Set up and review payment arrangements with patients; code patient lists timely.
• Reconcile unapplied credits and ensure MetroCard log is updated daily.

Job description

The University Eye Center (UEC) of the State University of New York College, an Article 28 Diagnostic and Treatment Center, is seeking an Office Assistant 2 (Calculations). The successful candidate must be organized, detail-oriented and be able to multitask in a fast-paced environment.

Reporting to the Manager of Patient Financial Service, the Office Assistant 2 (Calculations) will be responsible for providing outstanding customer service, compliance with all applicable policies/procedures/regulations, and performing related patient accounts and front-end billing procedures in an accurate and timely manner.

Duties include but not limited to:

• Complete patient check-in and checkout process.
• Verify and update patient insurance/demographic information and scanning of insurance cards.
• Obtain referral and scan to patient’s chart.
• Obtain authorizations, as needed.
• Obtain and post time of service payment and issue receipt for payment made.
• Issue MetroCards to patients eligible for reimbursement, as requested.
• Ensure that all payments received (checks, cash, and credit card) balance with the daily transaction sheet and receipts daily.
• Respond to telephone and email inquiries in a timely fashion and contact patients for follow-up on their accounts.
• Set up and review payment arrangements and/or budget plan with patients.
• Review and code the patient list in a timely fashion.
• Reconcile unapplied credits.
• Ensure that the MetroCard log is reconciled daily.
• Ensure there is adequate change on the floor upon the start of the shift.
• Data entry of charges in a timely and accurate manner.
• Review and work the task worklog in a consistent and timely manner.

Requirements:

QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

Non-competitive (NY HELPS):

One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations

Competitive (NON-NY HELPS):

Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title. Reassignment Requirement: You must hold the same title at SUNY Optometry. Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).

Ability to work evenings and Saturdays.

This position requires the following schedule:

Monday-Thursday 12:30 pm-8:30 pm and Saturday 9:00am-5:00pm. Off on Friday and Sunday.

Annual Salary (including location pay) is $48,710 and there is also a generous benefits package. 13 days of annual leave per year and 13 paid holidays per year. We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at a Glance.

About US:

At The University Eye Center (UEC), an Article 28 Diagnostic and Treatment Center within the State University of New York, College of Optometry we are inspired to make a difference, and are committed to integrity and excellence. We welcome new ideas and encourage continuous improvement. We strive for a culture that regards people as professionals and will foster trust, commitment, consistency and results. We will strive to have a diverse, collaborative, team-oriented and results-oriented culture.

The State University of New York College of Optometry is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.

To view the College’s Annual Security Report, visit https://sunyopt.edu/?s=annual+security+report