Office Assistant 1 (NY HELPS), NYC - Vacancy ID# 189563

New York State Department of State; New York (NY); On-site; USD 43,000 - 49,000; Full time

Job summary

The New York State Department of State is looking for an Office Assistant 1 in Licensing Services. Responsibilities include assisting customers, answering inquiries, and processing requests with no specific educational requirements. This role is part of the NY HELPS Program, allowing for non-competitive appointments.

Benefits

Equal opportunity employer

Encourages diverse candidates to apply

Reasonable accommodations for disabilities

Qualifications

• No minimum education or experience requirements for non-competitive placement.
• Candidates with 55b/c eligibility encouraged to apply.

Responsibilities

• Assist customers in-person.
• Answer email inquiries from the public.
• Process apostille requests.

Job description

Description

Duties Description

The Office Assistant 1 duties in Licensing Services will include but are not limited to the following:

• Assist customers in-person.
• Answer email inquiries from the public.
• Process apostille requests.
  
  

Qualifications

Minimum Qualifications

NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications

There are no minimum education or experience requirements for this title.

Competitive Minimum Qualifications

Permanent service in this title or one year of permanent competitive or 55-b/c service in a title SG-6 or higher and otherwise eligible for transfer under Civil Service Law.

A list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

55 B/C Appointment

This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55b/c eligibility letter along with their application.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments

The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to [e-mail].

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

• The above-mentioned salary will include a location pay differential in the amount of $3,400 for downstate.