Office Assistant

Macomb County; United States; On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Job summary

Macomb County is seeking an Office Assistant to perform routine clerical tasks and operate a multi-line phone system for the Roads department. The role involves assisting the public, relaying messages, and managing documents with precision and confidentiality.

The position requires a High School diploma or GED, plus a valid Michigan driver’s license and access to a vehicle for travel. The job is full-time, with a 40-hour week and 8:00 a.m. start time.

Qualifications

• High school diploma or GED required.
• Valid Michigan driver’s license and insured automobile required.
• Previous clerical work experience preferred.

Responsibilities

• Perform clerical duties according to policies and procedures.
• Answer and direct phone calls and emails.
• Relay messages and distribute documents to appropriate departments.
• Operate standard office equipment and file documents.
• Provide information to employees and the public.

Skills

Customer service

Interpersonal skills

Time management

Organization

Data entry

Education

High School diploma or GED

Valid Michigan driver's license

Operable, insured automobile

Job description

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment. To learn more about Macomb County benefits click here

CLASSIFICATION TITLE: Office Assistant SALARY: $37,571.07 - $48,595.04 DEPARTMENT: Roads Opening Date: 09/09/2026 Closing Date: 09/15/2026 12:00 a.m. FLSA STATUS: Non-exempt - overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period CURRENT HOURS AND STARTING TIME: Full-time (40 hours per week) position. The starting time for this position is currently 8:00 a.m.

GENERAL SUMMARY: Performs routine to moderately difficult clerical duties according to established policies and procedures. Operates multi-line phone system to receive and direct incoming and interoffice telephone calls. Supplies information to employees and the general public. Locates and relays department and employee extension numbers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Performs clerical duties according to established policies and procedures.
• Receives and directs incoming telephone calls and e-mails; provides assistance by answering questions and inquiries appropriate to skill level; relays messages to appropriate individuals or departments.
• Locates and relays employee and department extension numbers.
• Receives visitors, obtains name and nature of business and directs individuals to appropriate division or employee.
• Receives and signs for any deliveries that come in for the department.
• Types and/or prepares vouchers, forms, memos, letters, records and other correspondence according to established policies and procedures.
• Opens, sorts, tallies and records payments and other documents received.
• Distributes notices, forms and other documents.
• Makes duplicate copies of reports and/or information and routes to proper persons, departments and/or files.
• Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.
• Performs related duties as assigned.
• Operates an automobile to perform assigned job functions.

QUALIFICATIONS

• Required Education and Experience High School diploma or GED equivalent
• Required Licenses or Certifications Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
• Preferred Education and Experience Previous clerical work experience

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Knowledge of: Modern office procedures and methods
• Various and specialty designated data processing/computer systems and applications for office administration across many departments in the County
• Skill in: Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
• Providing customer service to internal and external customers via phone, email and in person
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Organization and time management
• Operating personal computers with current versions of office efficiency software and applications
• Performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting
• Ability to: Work in an environment which embraces the county’s Dignity Campaign
• Effectively speak, write and understand the English language
• Effectively speak, write and understand a language other than English is preferred
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Provide excellent customer service to both internal and external customers with tact and courtesy
• Meet schedules and deadlines of the work
• Perform low to moderate level clerical/administrative related duties with a high degree of accuracy
• Learn new policies, practices and procedures
• Read and understand laws, rulings and other published guidance

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously Work Environment Office or similar indoor environment: F/C Outdoor environment: N/S Street environment (near moving traffic): N/S Construction site: N/S Confined space: N/S Exposures Individuals who are hostile or irate: O Individuals with known violent backgrounds: N/S Extreme cold (below 32 degrees): N/S Extreme heat (above 100 degrees): N/S Communicable diseases: N/S Moving mechanical parts: N/S Fumes or airborne particles: N/S Toxic or caustic chemicals, substances, or waste: N/S Loud noises (85+ decibels): N/S Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

• Balancing on even or uneven surfaces/ground: N/S
• Bending (forward or backward bending at the waist): N/S
• Climbing up or down stairs, ladders, scaffolding and platforms: N/S
• Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S
• Digging: N/S
• Driving on sealed and unsealed roads: O
• Grasping, gripping, holding, clasping with fingers or hands: O
• Kneeling to work at low levels: O
• Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C
• Lift/Carry/Move objects from one level/position to another: Up to 10 pounds: O
• Up to 50 pounds: O
• More than 50 pounds: N/S
• Over 100 pounds: N/S
• Push/Pull objects away from or towards the body: N/S
• Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): N/S
• Sitting in a seated position during the task performance: F/C
• Standing in an upright position without movement: O
• Walking considerable distances in the facility on multiple surfaces: O
• Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations. The Administrative and Technical Employees Association bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.

Macomb County is Michigan’s third most populated county, boasting a population of more than 865,000 residents and growing. From the densely-populated southern cities to the rural northern villages, Macomb County possesses a wealth of assets that make it a desirable place to live, work and play! As the county gains in population and cultural diversity increases, initiatives such as the dignity campaign enables us to cultivate a community that embraces all people and celebrates their unique contributions. Through collaborative community-based activities, Macomb County is promoting multiculturalism and inclusiveness.