Office Assistant

Talentify; Springfield (IL); On-site; USD 44,000 - 56,000; Full time

Job summary

Illinois Department of Financial and Professional Regulation is seeking an Office Assistant to perform receptionist duties and clerical support in the Springfield office. The role includes greeting visitors, answering inquiries, data entry, mailing tasks, and maintaining conference room schedules.

Requirements include a high school diploma or equivalent, and at least one year of related office experience. Proficiency in keyboarding (35 wpm) is expected.

Qualifications

• Requires completion of high school.
• Requires one year of related office experience.
• Keyboarding accuracy of 35 wpm.

Responsibilities

• Serve as receptionist for the Springfield office and greet visitors.
• Provide clerical support: typing, filing, mail, data entry, scheduling rooms, and spreadsheets.
• Process inquiries via phone, in person, and email; maintain office security registrations for visitors.

Skills

Keyboarding

Customer service

Education

High school diploma or equivalent

Tools

Basic office software

Job description

Job Requisition ID: 58679
Division/Section/Unit: Administrative Services / Downstate Facilities/ Receptionist
HR Tracking #: 38221
Position Title: Office Assistant
Opening Date: 10/02/2026
Closing Date: 10/19/2026
Agency: Department of Financial and Professional Regulation
Class Title: OFFICE ASSISTANT - 30010
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary $3,935 monthly; Full Range $3,935-$5,051 monthly
Job Type: Salaried
Category: Full Time
Number of Vacancies: 2
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours: Monday - Friday 8:30am - 5:00 pm
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 320 W Washington St, Springfield, Illinois, 62767
Work County: Sangamon
Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general supervision, performs a variety of difficult and responsible clerical work in the Springfield office. Serves as a receptionist, disseminates information to the public via telephone and/or walk in inquiries of the functions of the Department, receives and greets visitors and telephone inquiries. Provides clerical office support, including but not necessarily limited to preparing and typing documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office. Collaborates with onsite personnel to maintain intra office security program for all visitors entering the Springfield office reception area.

State of Illinois Benefits

• Health, Life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – Vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources
• For more information about our benefits please follow this link: https://www.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under general supervision, serves as a receptionist for the Springfield office.
• Provides clerical office support, including but not necessarily limited to preparing and keyboarding documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office.
• Collaborates with onsite personnel to maintain intra-office security program for all visitors entering the office reception area; i.e. security registration and visitor identification passes for all visitors, respondents, attorneys, and the general public.
• Performs other duties as required or assigned which are reasonable within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires one year of related office experience.
• Requires skill in keyboarding accurately at 35 wpm.

Preferred Qualifications

• Prefers at least two years working with basic office computer software.
• Prefers at least three years’ experience conducting customers service via phone, email, and in person.
• Prefers at least four years working in a professional office environment

Conditions of Employment

• Requires the ability to pass an Agency conducted background check.
• Requires skill in keyboarding accurately at 35 wpm.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).