Office Assistant

Optum; North Easton (MA); On-site; USD 23,000 - 34,000; Full time

Job summary

Caretenders, part of the UnitedHealth Group family, is seeking an Office Assistant in Massachusetts. You will support leadership with routine clerical and computer tasks including filing, scheduling, and data entry while handling workflow tasks as assigned.

Responsibilities include answering calls, reviewing reports, maintaining medical records, discharging chart reviews, and communicating professionally with physicians, patients, and families. A team-oriented, independent work style is valued.

Qualifications

• Current driver’s license and access to vehicle or reliable transportation.
• Computer and clerical skills; ability to type.
• Strong organizational skills and general clerical ability.

Responsibilities

• Assists with routine clerical/office tasks, answers calls, delivers messages.
• Reviews and follows up on reports and orders.
• Maintains up-to-date medical records by scanning documents and audits.
• Performs discharge chart reviews, audits, processes orders to/from physicians, tracks receipt.
• Communicates professionally with internal and external sources.

Skills

Driver's license

Vehicle insurance

Reliable transportation

Computer skills

Clerical skills

Typing

Organizational skills

Independent work

Job description

Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Office Assistant you will assist leadership with routine clerical/office and computer related tasks to include but not limited to filing, scheduling, and data entry, including processing workflow tasks as assigned.

Primary Responsibilities

• Assists with routine clerical/office tasks, answers telephone calls, and delivers messages
• Pulls, reviews, and follows up on reports of orders recert and unverified visits
• Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate
• Completes discharge chart reviews, performs audits, processes orders to/from physicians, and tracks for timely receipt
• Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
• Computer skills, clerical-business machine skills, telephone communication skills, and be able to type
• General clerical skills and organizational skills

Preferred Qualifications

• Able to work independently and as a team member

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.85 to $25.25 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.