Office Assistant

IES Holdings; North Carolina; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401K with Employer Contribution Match

Company Paid Time Off

Company Paid Life Insurance

Medical Coverage

Dental Coverage

Vision Coverage

Short Term Disability Plans

Job summary

IES Holdings is seeking an Office Assistant to support daily office operations and provide administrative services to leadership, employees, customers, and internal departments. The role emphasizes accuracy, professionalism, and data integrity in a fast-paced, on-site environment.

The position requires strong organizational skills, excellent communication, and the ability to coordinate across teams. On-site work is required, with typical office duties, scheduling, and document preparation.

Qualifications

• High school diploma or GED required; associate’s or Bachelor’s degree preferred.
• Experience in administrative, office support, or customer service roles is preferred.
• Experience in construction, service, or multi-trade industries is preferred.

Responsibilities

• Support daily office operations, administrative activities, and departmental coordination efforts.
• Answer phones, respond to emails, greet visitors, and provide professional customer service and administrative support.
• Maintain and organize office files, records, reports, correspondence, and business documentation.
• Assist with scheduling meetings, appointments, travel arrangements, and calendar coordination.
• Coordinate communication between departments, employees, customers, vendors, and leadership teams.
• Prepare reports, spreadsheets, purchase requests, invoices, and other business documents.

Skills

Administrative support

Customer service

Data entry

Microsoft Office

Calendar management

Communication

Recordkeeping

Team collaboration

Education

High school diploma or GED

Associate or Bachelor’s degree in business (preferred)

Tools

Microsoft Office

Business systems

Job description

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Position Overview

The Office Assistant is responsible for supporting daily office operations, administrative processes, and internal coordination activities to ensure efficient and organized business operations. This role provides administrative support to leadership, employees, customers, and internal departments while maintaining professionalism, accuracy, and operational consistency.

Primary Responsibilities

• Support daily office operations, administrative activities, and departmental coordination efforts.
• Answer phones, respond to emails, greet visitors, and provide professional customer service and administrative support.
• Maintain and organize office files, records, reports, correspondence, and business documentation.
• Assist with scheduling meetings, appointments, travel arrangements, and calendar coordination as needed.
• Coordinate communication and administrative support activities between departments, employees, customers, vendors, and leadership teams.
• Prepare reports, spreadsheets, purchase requests, invoices, and other business documents as assigned.
• Maintain office supply inventory and coordinate ordering of office materials and equipment.
• Assist with onboarding paperwork, employee records, and general office support functions as needed.
• Ensure accurate data entry and maintenance of company systems, records, and databases.
• Support operational reporting, process improvement initiatives, and administrative projects as assigned.
• Maintain confidentiality of company, employee, and customer information.
• Promote professionalism, organization, and operational efficiency throughout the office environment.
• Perform additional duties as assigned.

Required Skills and Abilities

• Strong organizational, administrative, and multitasking skills with excellent attention to detail.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities and deadlines in fast-paced office environments.
• Proficiency with Microsoft Office, office equipment, and related business systems.
• Strong problem-solving, customer service, and recordkeeping abilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work collaboratively with employees, leadership, customers, and vendors.
• Professional demeanor and strong time management skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.

Education/Experience

• High school diploma or GED required; associate’s or Bachelor’s degree in business administration or related field preferred.
• Previous administrative, office support, or customer service experience preferred.
• Experience within construction, service, or multi-trade industries preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.

Physical Requirements and Work Environment

• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Work in a typical office environment, sitting at a desk and performing prolonged computer work, with occasional standing, walking, bending, and reaching.
• Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Travel as required to support project and operational needs.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 25 pounds.

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.