Office and Volunteer Manager, Capital Caring Kids

Capital Caring; Falls Church, Fairview Park (VA, OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Pediatric Office and Volunteer Manager to enhance pediatric programs through effective administrative support and community engagement. This role involves collaborating with various team members to streamline operations, manage event planning, and oversee volunteer initiatives. Ideal candidates will have a background in office management, with a passion for supporting families in need during challenging times. Join a compassionate team focused on making a difference in pediatric hospice and bereavement care, where your contributions will directly impact the lives of children and their families.

Qualifications

• 2-5 years of experience in administrative or office management roles.
• Experience in community event planning and fundraising preferred.

Responsibilities

• Support all administrative duties for the pediatric team.
• Manage and organize the Pediatric Team SharePoint and collateral.
• Provide logistical support for annual events.

Skills

Administrative Management

Event Planning

Fundraising

Communication Skills

Data Management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Communications

Tools

SharePoint

Microsoft Office Suite

Job description

Overview

The Pediatric Office and Volunteer Manager works under the Executive Director, Children’s Programs, to support pediatric staff with administrative tasks, event planning, fundraising, and program implementation related to hospice, palliative care, and bereavement support across Capital Caring Health service areas. This team member collaborates closely with the Director, Community and Volunteer Engagement, to support pediatric volunteer initiatives and other pediatric team members, such as the pediatric nurse clinical supervisor.

Location: Falls Church, VA

Hours: Monday-Friday, 8:00 am - 5:00 pm

COVID-19 vaccine required to be completed upon start.

Responsibilities

Job Responsibilities:

1. Support all administrative duties for the pediatric team
2. Perform receptionist duties, directing pediatric family phone calls to appropriate team members
3. Manage and organize the Pediatric Team SharePoint and all Capital Caring Kids collateral
4. Assist with the development and archiving of policies and procedures
5. Assist with pediatric team budget management, supply orders, check requests, and patient care billing
6. Identify pediatric donor and fundraiser opportunities and community partnerships
7. Maintain relevant data and spreadsheets, including cost reports, patient reimbursements, and supply inventories
8. Identify opportunities for administrative management improvements
9. Collaborate with the Lead Pediatric Social Worker and communicate with the Executive Director, Children’s Programs, to support pediatric bereavement programs
10. Provide logistical support for annual events such as Point of Hope Camp and Children’s Celebration
11. Assist in maintaining the Capital Caring Kids bereavement program, including groups, workshops, and individual counseling

Qualifications

Supervisory Responsibilities

The Office and Volunteer Manager, Capital Caring Kids, will oversee administrative interns and volunteers.

Experience Requirements

2-5 years of experience in administrative or office management roles, with prior experience in community event planning and fundraising. Experience and knowledge related to death, dying, grief, and loss are preferred.

Education Requirements

Bachelor’s degree in business administration, communications, or a related field

Required Certificates and/or Licenses

N/A