Office Ambassador New

Better Health Dental; Decatur (GA); Hybrid; USD 25,000 - 32,000; Full time

Job summary

Better Health Dental is seeking an Office Ambassador to be the welcoming face of the practice. This high-visibility, relationship-driven contract role blends patient experience, brand presence, and community outreach in Decatur, GA.

The ideal candidate thrives in people-facing settings, manages social media storytelling, and builds partnerships with local organizations to grow the practice's presence and patient referrals.

Qualifications

• Exceptional interpersonal and communication skills; confident, warm, and articulate.
• Experience managing social media accounts in a brand context.
• Proficiency with Canva, CapCut or similar content creation tools.
• Strong organizational skills with the ability to manage multiple priorities.
• Reliable transportation and comfort with local outreach travel.

Responsibilities

• Serve as the primary welcoming presence for patients, visitors, and partners.
• Represent the practice brand with warmth, professionalism, and a consistent voice.
• Gather patient feedback and surface insights to improve the experience.
• Plan, create, and schedule content for social channels and campaigns.
• Develop partnerships with local businesses and coordinate outreach events.

Skills

Interpersonal communication

Social media management

Self-starter

Organizational skills

Local travel

Tools

Canva

CapCut

Job description

Better Health Dental Office Ambassador Decatur, GA·Remote·Contractor Company website

Better Health Dental is seeking a dynamic, personable, and self-motivated Office Ambassador to represent our practice with energy and professionalism. This is a high-visibility, relationship-driven contract role at the intersection of patient experience, brand presence, and community outreach. The ideal candidate is a natural connector who thrives in people-facing environments, understands social media storytelling, and has the initiative to build meaningful partnerships in the Decatur community.

About Better Health Dental

With exceptional customer care as the cornerstone of our practice, we believe that a healthy smile can make all the difference, and we are here to ensure that it is as healthy and beautiful as it can be.
At Better Health Dental, we are more than just a dental office - we are a community of professionals dedicated to your well-being, offering a welcoming space where your professional and dental needs are met with compassion and excellence.

The mission of Better Health Dental is to offer our local community a dental home where they are treated with respect and compassion in a warm and friendly environment. We value excellence and strive to treat every patient in such a way that when they enter our office they know that they are receiving the highest quality dental service available and an outstanding patient experience. Exceptional customer care delivered with a smile.

Description

• Duration: Summer 2025 (start and end dates TBD)
• Schedule: Approximately 35 hours per week; schedule flexible based on business needs and event demands
• Location: Primarily on-site at the practice in Decatur, GA, with regular off-site community outreach
• Rate: $18 – $23 per hour

Key Responsibilities

• Serve as the primary point of contact and welcoming presence for patients, visitors, and incoming partners
• Represent the practice brand with warmth, professionalism, and a consistent voice across all interactions
• Gather patient feedback and surface insights to the practice owner to improve the overall experience

Social Media & Branding

• Manage the practice's social media presence across key platforms (Instagram, Facebook, TikTok, Google, etc.)
• Plan, create, and schedule content including short-form video, patient-friendly educational posts, team highlights, and seasonal promotions
• Maintain a consistent brand identity, tone, and aesthetic aligned with the practice's values and target patient demographic
• Monitor engagement, respond to comments and messages, and grow the practice's online following
• Track social media performance metrics and provide regular updates to the practice owner
• Coordinate photography and videography for content creation as needed

Community Outreach & Business Partnerships

• Proactively visit neighboring businesses, organizations, and community groups to introduce the practice and explore partnership opportunities
• Develop and maintain a network of referral relationships with local businesses (gyms, salons, corporate offices, schools, etc.)
• Propose and execute co-branded promotions, cross-referral programs, and joint initiatives with partner organizations
• Represent the practice at local events, health fairs, and community gatherings
• Maintain a tracker of outreach activity, contacts, and partnership outcomes

Events & Patient Growth

• Conceptualize, plan, and execute in-office and community events to attract new patients and strengthen existing relationships
• Coordinate logistics for events including vendor coordination, marketing materials, RSVPs, and post-event follow-up
• Collaborate with the practice owner on patient acquisition campaigns including referral programs, promotional offers, and seasonal outreach
• Identify opportunities to grow the active patient base through creative, community-centered initiatives

Special Projects

• Support the practice owner with ad hoc projects related to marketing, operations, and growth strategy
• Research market trends, competitor activity, and patient preferences to inform practice positioning
• Assist with the development of printed and digital marketing materials as needed

Qualifications

Required

• Exceptional interpersonal and communication skills — confident, warm, and articulate in person and in writing
• Demonstrated experience managing social media accounts in a professional or brand context
• Proficiency with content creation tools (Canva, CapCut, or similar)
• Strong organizational skills with the ability to manage multiple priorities independently
• Reliable transportation and comfort with local travel for outreach activities
• Self-starter mentality with high initiative and a positive, can-do attitude

Preferred

• Experience in a healthcare, dental, or wellness environment
• Background in marketing, communications, public relations, or a related field
• Familiarity with social media analytics tools and scheduling platforms (Later, Hootsuite, Meta Business Suite, etc.)
• Event coordination or community outreach experience
• Knowledge of the Decatur market and and surrounding area local business landscape

What Success Looks Like

• Patients and visitors consistently feel welcomed and impressed by the office experience
• The practice's social media presence grows in reach, engagement, and follower quality
• A network of local business partnerships is established, with referral activity to show for it
• At least one memorable community event is executed with measurable impact on patient inquiries or appointments
• The practice owner feels supported, informed, and confident in the Ambassador's independent management of all brand-facing activities