OFFICE ADMINISTRATOR III

State of Illinois; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

The State of Illinois is seeking an OFFICE ADMINISTRATOR III to oversee clerical staff and manage operations at the Southeast Family and Community Resource Center. This full-time role includes supervising staff, managing customer assistance, and ensuring efficient operations. The ideal candidate will have significant office experience and effective communication skills. The position offers competitive pay and benefits, reflecting the values of compassion and dedication to community service.

Benefits

Health and retirement plans

Paid time off

Flexible schedules

Qualifications

• Two years of secretarial/business college plus one year of office experience.
• High school diploma plus three years of Office Assistant experience.

Responsibilities

• Manage clerical activities and supervise clerical staff.
• Ensure operational efficiency and respond to inquiries.
• Serve as Office Manager in absence.

Skills

Effective communication

Supervisory experience

Office procedures

Education

High school diploma

Secretarial/business college

Job description

Join to apply for the OFFICE ADMINISTRATOR III role at State of Illinois

This range is provided by State of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Requisition ID: 46500
Opening Date: 05/09/2025
Closing Date: 05/22/2025
Agency: Department of Human Services
Class Title: OFFICE ADMINISTRATOR III - 29993
Salary: Anticipated Salary (Effective 7/1/25) $4,414-$5,926/month ($52,968-$71,112/year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
This position is a union position; provisions of the collective bargaining agreement/labor contract apply.
All applicants must apply electronically via illinois.jobs2web.com. State employees should use the SuccessFactors portal. A resume/CV is recommended. Upload transcripts, licenses, or certifications if applicable, as failure to do so may result in ineligibility. Applications via email or paper will not be considered.
Posting ID: 46500

Why Work for Illinois?

Working with the State of Illinois reflects our values of compassion, equity, and dedication. We support community development, education, natural resources, and family services. Our benefits include competitive pay, health and retirement plans, paid time off, flexible schedules, and more. Learn more: Benefits Details

Position Overview

The Division of Family and Community Services seeks an office administrator to manage clerical activities at the Southeast Family and Community Resource Center. Responsibilities include supervising clerical staff, managing customer assistance, and ensuring operational efficiency.

Essential Functions

1. Monitor clerical staff activities in finance and files.
2. Supervise the financial unit, maintaining employee records and customer applications.
3. Follow up on timekeeping.
4. Respond to inquiries from staff and the public regarding case status.
5. Stay informed of agency/division changes.
6. Serve as Office Manager in absence.
7. Perform other duties as assigned within scope.

Minimum Qualifications

Equivalent to two years of secretarial/business college plus one year of office experience, or high school diploma plus three years of Office Assistant experience, or three years of independent business experience.

Preferred Qualifications

• One year of supervisory experience, including staff guidance, counseling, training, and approving leave.
• Effective communication skills, both oral and written.
• Experience managing deadlines, multi-tasking, and project evaluation.
• Experience coordinating trainings, meetings, and communications.
• Proficiency with office procedures and software.

Work Hours and Location

Monday-Friday, 8:30 am - 5 pm, with a 1-hour unpaid lunch. Locations: 11203 S. Ellis Ave., Chicago, IL 60628, and 915 E. 63rd St., Chicago, IL 60637, temporarily until relocation.

About the Agency

The Illinois Department of Human Services is committed to providing equitable social services, supporting families, and promoting dignity, equity, community, urgency, transparency, and kindness. Benefits include pension, insurance, paid leave, holidays, flexible schedules, parental leave, retirement plans, and more. Details: Benefits info

Application Instructions

Apply via the "Apply" button on the posting. Sign in or create an account as needed. Use the career portal for State employees or Illinois.jobs2web.com for others. Include verification documents if applicable. Communication will primarily be via email; check spam folders. For questions, contact [e-mail].