Office Administrator - Full-Time, W2

West Shore; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

West Shore Home is expanding its Operations team in Austin, TX, seeking an Operations Administrator to handle administrative tasks and ensure efficient operations. This entry-level role involves supporting various business functions, organizing supplies, processing payments, and onboarding new team members while contributing to a culture of excellence and customer satisfaction.

Benefits

Comprehensive health insurance options

401K plan with company match

Paid holidays and PTO

Ongoing training and leadership development

Qualifications

• High level of organization and attention to detail required.
• Experience in administration or office management desired.

Responsibilities

• Order supplies for the office and sales team.
• Process customer payments and maintain showroom appearance.
• Onboard new hires during their first day.

Skills

Organization

Attention to detail

Initiative

Job description

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2024 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the categories of Leadership, Purpose & Values, and Compensation & Benefits.

About the Role

As our nationwide growth accelerates, our Operations team in Austin, TX plays a key role in driving forward our mission of Bringing Happiness to Every Home by delivering a five-star experience for our customers requiring post-installation service.

As an Operations Administrator at West Shore Home, you will support various business functions and handle all administrative tasks for the office. You will report directly to our General Manager and work closely with the local Installation & Sales Managers, as well as the Operations Administrative Manager.

Why Work at West Shore Home?

We are committed to building the first nationwide home remodeling brand, requiring imagination, commitment, and determination from our team members. Our culture has earned us the 2024 Top Workplaces USA award, recognizing us in Leadership, Purpose & Values, and Compensation & Benefits.

Key Responsibilities

• Order requested supplies for the office, sales team, and management
• Maintain the appearance of the showroom and common areas
• Process customer payments via check scanner, online portals, or credit cards
• Greet customers, applicants, and vendors upon arrival
• Arrange travel and per diem as needed
• Onboard new hires during their first day of orientation
• Serve as the main contact for vendors and Facility Manager

Qualifications

• High level of organization, attention to detail, and initiative
• Commitment to processes and structure in daily work
• Experience in administration or office management in a fast-paced environment

We Invest in You

We value our employees and provide comprehensive benefits, including multiple health insurance options, a 401K plan with company match, paid holidays and PTO, ongoing training and leadership development, and opportunities for personal and professional growth.

Additional Details

• Schedule: Non-exempt, Monday-Friday, 8:00AM-5:00PM
• Location: Austin, TX
• Seniority Level: Entry-level

Our Growth Story

From a local Pennsylvania company to a national home improvement leader with over 2,500 employees across 16+ states, we remain committed to our roots with a customer-first and employee-centric culture. Our goal is to become America’s Most Admired Home Remodeling Brand.

Equal Opportunity Employment

West Shore Home provides equal employment opportunities to all persons without regard to age, race, gender, sexual orientation, disability, or other protected characteristics. We conduct pre-employment screening, including background checks and drug testing, and offer reasonable accommodations for qualified individuals with disabilities. Please contact your recruiter for accommodation requests.