Office Administrator - City of Pleasant Ridge, MI

Oakland County Bar Association; Pleasant Ridge (MI); On-site; USD 63,000 - 73,000; Full time

Job summary

The City of Pleasant Ridge is seeking a full-time Office Administrator to enhance community services. This role involves customer service, office administration, and collaboration with city officials. A candidate's organizational skills and proactive problem-solving approach will be vital for success within this small, dedicated team.

Qualifications

• Experience in a customer-service focused role.
• Working knowledge of office technology.
• Municipal experience is a plus.

Responsibilities

• Provide direct customer service at the counter and by phone.
• Process tax and utility payments; maintain receipt and billing records.
• Administer water billing functions, including preparing bills.

Skills

Customer service

Organizational skills

Problem-solving

Tools

Office technology

Job description

PLEASANT RIDGE, MICHIGAN – OFFICE ADMINISTRATOR

Pleasant Ridge, MI – The City of Pleasant Ridge, Michigan, is a close-knit and friendly community with tree-lined streets and excellent public services. The city is at the center of Southeast Michigan located at historic Woodward Avenue and I-696, is about 0.6 square miles and has a population of approximately 2,650 residents. Situated in southern Oakland County, about two miles north of Detroit, the city has easy access to urban amenities, while maintaining its historic charm and reputation as a premier residential community.

The City of Pleasant Ridge is seeking a customer-focused, detail-oriented individual to join its team as a full-time Office Administrator. This position will work under the direct supervision of the City Clerk and is responsible for performing a variety of customer service and office assignments. This role requires strong organizational skills, accuracy, and a proactive approach to problem-solving. The individual must be a self-starter and possess the ability to work independently.

The individual will assist in the day-to-day administration of all aspects of the city. The ideal candidate will demonstrate a commitment to public service and a willingness to be a member of a small, collaborative, high-performing team.

Key Opportunities:

• Work closely with an excellent City Clerk and City Manager to deliver high-quality service to the public.
• The position offers the opportunity for professional growth, expanded responsibility, and increased compensation driven by the initiative and performance of the successful candidate.

Essential Responsibilities:

• Provide direct customer service at the counter and by phone.
• Process tax and utility payments; maintain receipt and billing records.
• Administer water billing functions, including preparing bills, monitoring water meters, processing final bills, identifying past-due accounts and mail late-payment statements, coordinating water system repairs and maintenance tasks with City DPW staff and contractors.
• Administer building department functions, including receiving and processing applications for building permits, scheduling inspections, following up on inspection results, and responding to inquiries from the public regarding building and construction matters.
• Support office operations, including filing, scanning, and records management.
• Perform other administrative duties as assigned.

Experience:

• Experience in a customer-service focused role.
• Working knowledge of office technology.
• Municipal experience is a plus, but not required.

The wage for the position is $63,000+, depending on qualifications and experience, and includes an excellent benefits package. Regular office hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday from 8:00 a.m. to 12:00 p.m. Additional hours may be required during peak periods. This is a fully in-person role.

Pleasant Ridge is an equal opportunity employer and is committed to fair and respectful hiring practices that welcome all qualified applicants.

Candidates will be reviewed upon receipt of application and interviews will be scheduled as soon as possible. Resumes may be accepted until June 17, 2025. For questions, contact Jaymes Vettraino, [e-mail].

CLICK HERE TO APPLY (hyperlink to the application)