Office Administrator and Scheduling Coordinator - Landover, MD (Hubbard Rd.)

Fountain; Landover (MD); On-site; USD 61,776 - 75,504; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, and Life Insurance benefits

401(k) with 4% employer match

Employee Assistance Program (EAP)

On-the-job training and skills development

Job summary

A leading shared mobility solutions company in Landover, MD seeks an Office Administrator and Scheduling Coordinator to manage daily para-transit operations. The successful candidate will build and maintain driver schedules, monitor staffing conditions and produce operational reports while supporting onboarding and training activities. Strong attention to detail and communication skills are essential, along with proficiency in scheduling software. This position offers competitive compensation and comprehensive benefits including medical and dental insurance.

Qualifications

• Required high school diploma or equivalent.
• Strong organization and follow-through skills.
• Ability to manage data and operational reports.

Responsibilities

• Build and maintain driver schedules based on service needs.
• Monitor staffing conditions and adjust proactive schedules.
• Produce workforce reports and attendance trends.
• Review driver hours for compliance and accuracy.

Skills

Attention to detail

Effective communication skills

Customer service skills

Data management

Proficiency with Google Suite

Ability to manage multiple priorities

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Office

Scheduling or dispatch software

Job description

Office Administrator and Scheduling Coordinator - Landover, MD (Hubbard Rd.) Address 3201 Hubbard Rd, Landover, MD 20785, USA Compensation $68,640.00/year

Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visitwedriveu.com to learn more about our company, clients and career opportunities.

Position Overview:

WeDriveU is seeking a highly organized and detail driven Office Administrator and Scheduling Coordinator to support daily para-transit operations in the Landover region. This role manages all scheduling activity, produces workforce reports, maintains driver hour accuracy and supports the site with administrative leadership. The position plays a key role in staffing alignment, planning, attendance tracking and communication across the location. It ensures the operation has the right people in the right place at the right time while maintaining strong documentation and compliance.

Key Responsibilities:

• Build and maintain weekly and daily driver schedules that reflect service needs, route requirements and operational priorities
• Monitor live staffing conditions and adjust schedules proactively to cover call outs, gaps or changes in service
• Track attendance, sick leave, vacation requests and ensure all documentation is accurate and current
• Produce daily, weekly and monthly workforce reports including driver hours, overtime exposure, attendance trends and staffing forecasts
• Review driver working hours for accuracy and compliance with DOT, contractual and internal requirements
• Maintain accurate driver files, certifications, renewals and training records
• Support onboarding activities by coordinating schedules, gathering documents and tracking completion of training hours
• Partner with dispatch and operations leadership to manage real time staffing needs and operational adjustments
• Respond to schedule conflicts, shortages or issues that impact service delivery
• Coordinate communication with drivers regarding updates, schedules, notices and operational information
• Create and maintain trackers, templates and dashboards that improve visibility into site performance
• Support the General Manager with operational reporting, planning and daily oversight
• Assist with routine audits and compliance reviews tied to DOT, ADA and internal policies
• Serve as the administrative lead for the site by managing documents, organizing files and supporting procurement
• Promote a strong safety culture and ensure adherence to all company policies and procedures

Qualifications:

• High school diploma or equivalent required
• Strong attention to detail, organization and follow through
• Effective communication and customer service skills
• Ability to work with data, reports and operational metrics
• Proficiency with Google Suite, Microsoft Office and scheduling or dispatch software
• Ability to manage multiple priorities in a fast paced environment
• Knowledge of DOT, ADA and para transit operations is preferred

Preferred Skills:

• Experience with scheduling, workforce planning or operations coordination
• Understanding of safety standards and regulatory requirements
• Ability to support onboarding, training and administrative processes
• Commercial Driver’s License Class B with passenger endorsement is a plus

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool

Emotional Health

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays
• Pet & Legal Insurance

Personal Development

• On-the-job training and skills development
• Internal transfer opportunities for career growth

Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.