Office Administrator

HomeServices of America; Saint Augustine (FL); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an experienced administrative professional to support the branch manager and sales associates in a real estate office. You will oversee office operations, recruit and train staff, and enforce company policy while delivering excellent customer service.

Responsibilities vary with office size and include coordinating administrative activities, processing listings, managing escrow tasks, supporting agents, and coordinating events and communications to keep the

Qualifications

• Bachelor's degree in business administration or related field; or equivalent work experience.
• Three to five plus years of related experience and demonstrated supervisory skills.

Responsibilities

• Direct and coordinate the administrative activities in support of the real estate office.
• Oversee the processing and verifying of new listings and sales.
• May maintain escrow account and monitor upcoming sales transactions.
• Provide support to the sales associates.
• Recruit, train, schedule and supervise office personnel.
• Coordinate special events, collateral material, flyers, handouts and brochures.
• Provide telecommunication support.
• Perform any additional responsibilities as requested or assigned.

Skills

Communication

Interpersonal skills

Leadership abilities

Analytical/problem-solving

Decision-making

Project management

Stress management

Flexibility (evenings/weekends)

Education

Bachelor's degree in business administration or related field

Equivalent work experience

Tools

Microsoft Office

Job description

This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy and provides customer service. Duties may vary depending on the size of the real estate sales office.

Job Duties And Responsibilities (Essential Job Functions)

• Direct and coordinate the administrative activities in support of the real estate office... (35-45%)
• Oversee the processing and verifying of new listings and sales... (20-30%)
• May maintain escrow account and monitor upcoming sales transactions... (15-20%)
• Provide support to the sales associates... (15-20%)
• Recruit, train, schedule and supervise office personnel... (10-15%)
• Coordinate special events, collateral material, flyers, handouts and brochures. (0-5%)
• Provide telecommunication support... (0-5%)
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form.
• Perform responsibilities as directed achieving desired results within expected time frames.
• Establish and maintain positive and productive work relationships.
• Demonstrate behavioral and technical competencies necessary to complete responsibilities.
• Follow HR Policy, Code of Business Conduct, and procedures.

Qualifications

Education:

Bachelor's degree in business administration or related field; or equivalent work experience.

Experience:

Three to five plus years of related experience and demonstrated supervisory skills.

Knowledge And Skills

• Knowledge of real estate, title and/or mortgage business strongly preferred.
• Strong computer skills; proficient in Microsoft Office products.
• Excellent oral and written communication skills.
• Effective interpersonal skills and leadership abilities.
• Effective analytical, problem-solving and decision-making skills.
• Project management skills.
• Ability to handle stress and work under pressure.
• Flexibility; ability to work evenings and weekends.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

Equal Opportunity Employer