Office Administrator

Care-of-Southeastern-Michigan-; Roseville (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Care of Southeast Michigan is seeking an Office Administrator to support the front office, supervise staff, and manage clinical appointment scheduling. The role requires coordinating communications, maintaining records in the electronic health care system, and ensuring timely, accurate documentation.

Flexibility to work some evenings and weekends is needed. Candidates should have a high school diploma and experience in a behavioral health setting is desirable; MS Office proficiency is required

Qualifications

• Proactive, independent and solution-oriented thinker capable of multi-tasking.
• Excellent oral and written communication skills.
• Willing to work flexible hours including evenings.
• Completion of background checks and clearances as required.

Responsibilities

• Works in the front office, supervises personnel, and manages appointment scheduling.
• Answers emails and phone calls, coordinates appointments with customers, ensures documentation in the EHR.
• Supervises front office staff schedules and conducts regular staff supervision.
• Attends meetings, assists with program coordination and event planning as needed.
• Maintains filing, orders supplies, and coordinates with the President/CEO and Board.

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Ourmissionis to strengthen resiliency in people and their communities through prevention, education, and services that improve the quality of life.

Job Posting

Job Title : Office Administrator

Status : Full Time, salaried

• Medical,
• Vision,
• Life Insurance
• Paid Time Off and more!

Description of responsibilities:

• Works in the front office, supervises the personnel, and manages clinical appointment scheduling for the agency.
• Responsible for the front office personnel schedule.
• Answers emails and phone calls to agency, coordinates appointments with customers, ensures documentation is completed in the electronic health care record.
• Provides on-going, regular supervision to employees to ensure the following: services delivered are timely, appropriate and effective; the professional development of staff; and agency policy and procedures are enforced.
• Responsible for sorting/distributing the agency's mail and ordering office supplies.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Attends meetings as assigned and assists with program coordination as needed.
• Ability to adjust hours of work/daily job tasks based on the community needs, including some evenings/weekends.
• Provides support by demonstrating an understanding of essential meetings and tasks and effectively assists the President/CEO with prioritizing events/tasks.
• Demonstrate impeccable professionalism at all times and ability to maintain confidential matters.
• Coordinates meetings and communicates effectively with the Board of Directors; acts as an extension of the President/CEO with the Board of Directors.
• Ability to create consistent formatting for reports and documents as needed. Revise, edit and proofread various documents with keen attention to detail.
• Attends required meetings and records meeting minutes as assigned.
• Assist with setting meeting agendas and organization of tasks.
• Maintains filing for board materials and executive team members as requested.
• Maintains and orders supplies, as needed.
• Assists with event planning, marketing, and special events, as needed.
• Perform special projects and assume responsibilities as assigned.

Required skills/education:

• High school diploma or equivalent.
• Prior experience in the behavioral health field is desirable and supervisory experience is preferred.
• Proficient in MS word, Excel, PowerPoint and Outlook.
• Must be a proactive, independent and solution-oriented thinker capable of multi-tasking.
• Must possess excellent oral and written communication skills.
• Must be willing to work flexible hours including evenings.
• Completion of iCHAT check, National and State Sex Offender Registry Check.
• Must possess knowledge and understanding of Recovery Oriented System of Care and Trauma Informed Services.

Care of Southeast Michigan is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.