Office Administrator

Oldcastle APG; Fredonia (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay

Benefits package

Growth opportunities

Job summary

Oldcastle APG, a leading provider of outdoor living products and infrastructure solutions, seeks an Office Administrator in Fredonia, PA. You will handle front-desk duties, dispatch clerical tasks, and coordinate with carriers to ensure timely delivery.

The role requires strong communication, organization, and MS Office skills, plus experience in accounting or AP. You will support sales and maintain accurate customer records, contributing to a reliable customer service experience.

Qualifications

• High school diploma or equivalent; a bachelor's degree is a plus.
• Proven experience as an Office Administrator, office assistant or similar role.
• Outstanding communication and interpersonal abilities.
• Experience working in accounting or AP; proficient in MS Office.

Responsibilities

• Welcome visitors to the facility.
• Complete clerical and administrative tasks for the dispatch department.
• Work with carriers to determine order receipt and delivery.
• Call and set up appointments for drivers.
• Assist with accounting / AP functions.
• Support Sales in developing relationships with dealers/contractors.
• Enter order details into the system and forward to dispatch for delivery dates.
• Update customer records with changes.
• Assist dispatch team as needed.
• Take calls or emails from customers and alert sales on issues.
• Provide certification documents to dealers.
• Keep sales informed on delivery dates and orders.

Skills

Communication

Interpersonal skills

Organizational skills

Detail oriented

Customer relationship

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

Job description

Job ID: 528148

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

Here at Oldcastle APG, we value our relationships with our clients and staff. As a point of contact, it is important that the Administrator has a clear understanding of what details of the job and responsibilities this role holds.

Job Responsibilities

• Welcome visitors to facility
• Complete clerical and administrative tasks for the dispatch department
• Work closely with carriers in determining if orders will be received and delivered
• Calling, setting up appointments for drivers
• Assist with accounting / AP functions
• Support Sales in developing relationships with dealers/contractors to become point of contact
• Enter details of orders into system and forward on to the dispatch desk to confirm delivery dates
• Update customer records on any changes
• Assist dispatch team as needed
• Take calls or emails from customers and alert sales team on any issues
• Provide certification documentation documents to dealers
• Keep sales team informed on delivery dates and orders

Job Requirements

• High school diploma or equivalent/bachelor's degree a plus
• Proven experience as an Office Administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Experience working in accounting or AP
• Outgoing personality is important in establishing and maintaining strong customer relationships
• Excellent organizational skills and eye for detail
• Excellent knowledge of MS Office (Excel, Word, PowerPoint, etc.)
• Ability to learn new systems quickly
• Experience in Masonry block also a plus but will train
• Must be dependable

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an

Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.