Office Administrator

Yes! Communities, Inc.; Ben Davis (IN); On-site; USD 30,000 - 46,000; Full time

Job summary

YES Communities is seeking an Office Administrator to handle front-desk tasks, answer phones, greet residents, and maintain office files. You will support the Community Manager and help keep a positive community atmosphere.

You will manage payments, correspondence, and scheduling while ensuring a professional image as the brand ambassador for YES Communities. High school diploma and valid driver's license required.

Qualifications

• Excellent oral and written communication.
• Self-motivated, independent, and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software.

Responsibilities

• Answers phones and greets customers; manages front-desk tasks.
• Prepares correspondence and maintains office files.
• Orders office supplies and processes payments from residents.
• Input and schedules maintenance requests and home inspections.
• Assists with move-in/move-out processes and resident relations events.
• Input and schedule resident payments and electronic set-up.
• Supports Community Manager and assists with various projects.

Skills

Communication skills

Self-motivated

Independent work

Education

High School Diploma or equivalent

Driver's license

Tools

Microsoft Office

Industry-specific software

Job description

Office Administrator

Reports To:

Community Manager

About YES:

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Office Administrator Position Overview

In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Office Administrator Essential Functions

1. Assists residents, visitors, and vendors with inquiries/requests in person and via phone


2. Prepares and distributes resident correspondence


3. Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.


4. Input and schedule resident maintenance requests including work orders and home inspections


5. Collect payments from residents and assist with electronic payment set-up


6. Assist with the move-in/move-out processes as directed by the manager


7. Assists with planning and coordinating resident relations events


8. Additional duties as assigned by management and are subject to change

Office Administrator Required Skills

• Excellent oral and written communication skills


• Must be self-motivated, independent and able to work with minimal supervision


• Proficiency inMicrosoftOffice and industry specificsoftwareproducts

Office Administrator Education and Experience

• A valid in-state driver’s license is required


• High School Diploma or equivalent is preferred


• Previous administration or customer service experience preferred