Office 365 Administrator III

woodforest; The Woodlands (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Company Match in ESOP

Paid Time Away

Medical Coverage

Short and Long-Term Disability & Life,

Well-being Program

Job summary

Woodforest National Bank is seeking an Office365 Administrator III to maintain Office 365 applications, monitor system health, and support governance across the organization. This role requires strong expertise with Active Directory, Exchange, SharePoint, and cloud services.

The candidate will work with multiple departments to design solutions that meet business needs, ensure data integrity, and provide top-tier IT support in a fast-paced environment.

Qualifications

• Five or more years of information technology support experience.
• Five or more years of experience administrating SharePoint and/or Exchange.
• Experience in cloud environments and Office 365 administration.

Responsibilities

• Configures and maintains Office 365 components and services.
• Monitors system health and escalates issues as needed with Microsoft Premier.
• Ensures security governance, permissions and data integrity across platforms.
• Collaborates with multiple departments to design Office 365-based solutions.
• Supports weekend and evening application coverage as required.

Skills

Active Directory

Exchange

SharePoint

OneDrive

Office 365

IIS

Problem solving

Customer service

Education

Bachelor’s degree in information systems

Microsoft 365 certification

Tools

Microsoft SQL

Windows Server

Job description

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and food banks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The Office365 Administrator III is responsible for maintenance of assigned server, systems, and ancillary applications; in addition to providing technical administration support for the organization’s web-based productivity, collaboration, document management and email platform(s).

Key Responsibilities:

• Configures and maintains key components of Office 365 applications.
• Monitors system maintenance and escalates issues to Microsoft Premier.
• Monitors application health and functionality; reviews system events and messages; analyzes usage and storage trends.
• Works with business stakeholders across multiple departments to leverage Office 365 capabilities to design solutions meeting business expectations.
• Maintains proper security measures by managing governance policies and permission groups; audits and reviews content for data integrity and compliance.

Competencies Required:

• Advanced working knowledge of Microsoft technologies including Active Directory, Exchange, SharePoint, OneDrive and other Office 365 applications.
• Strong technical skills with Microsoft network and PC operating systems including advanced system administration and expert knowledge of one or more Office 365 application(s), preferably SharePoint or Exchange.
• Working knowledge of IIS, Active Directory, Microsoft SQL and Windows Server.
• Working knowledge and intermediate skills in mailbox management.
• Extensive practical knowledge in trouble shooting methodologies and principles and issue resolution techniques.
• Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment.
• Solid analytical skills with strong attention to detail and concern for data accuracy.
• Strong organizational, process and project management skills with the ability to prioritize workload, multi-task, and meet deadlines in a fast-paced environment.
• Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
• Flexibility to provide application support during weekend and evening hours as needed.
• Solid understanding of cloud environments.

Minimum Qualifications/Experience:

• 5+ years of information technology support service required.
• 5+ years of experience administrating SharePoint and/or Exchange required.
• 5+ years of experience in a technology support role with exposure to cloud environments required.
• Experience administrating or supporting infrastructure systems is preferred.
• Experience in administrating Office 365 or cloud systems is preferred.

Formal Education & Certification:

• Bachelor’s degree in information systems, computer science or related field preferred.
• Industry recognized certification in Microsoft 365 applications preferred.

Work Status:

• Full-Time.

Supervisory Responsibility:

• None.

Travel:

• 0% travel expected.

Working Conditions:

• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Disclaimer:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Strong Culturebuilt on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.

Be an Ownerand take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.

401(k) Company Match in ESOPWoodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.

Opportunities for Long-Term GrowthTake advantage of growth opportunities and professional development to advance in your career.

Banking Products & Servicesproviding convenience, financial savings, and enhanced support to help you achieve your financial goals.

Competitive Base Payand regular compensation reviews to ensure you continue to earn competitive pay.

Paid Time AwayBranch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.

Medical Coverage12 comprehensive plans available at an affordable cost!

Short and Long-Term Disability & Life, AD&D Insurance100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.

Well-being Program (Employee Assistance Program)that helps you take care of your physical, mental, and financial health.

Resource Championsare available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.