Off-Site Medical Office Assistant: Patient-Centric Admin

Oneida Health; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Oneida Health is seeking a Medical Office Assistant to blend clinical and administrative tasks in a patient-centered setting. The ideal candidate values independence and teamwork, with a strong customer service attitude. Medical experience helps, but a positive approach is essential.

Responsibilities include engaging with patients, collecting data, maintaining records, assisting with procedures, coordinating referrals, and ensuring a hygienic environment. Computer skills are required.

Qualifications

• Exceptional customer service mindset essential for front desk and clinical tasks.
• Ability to accurately collect and record patient data.
• Strong communication and observational abilities in a team setting.

Responsibilities

• Engage with patients in person and by phone with a customer-service approach.
• Collect and record patient data with attention to detail.
• Support providers with procedures and examinations as directed.
• Maintain accurate medical records and coordinate referrals/surgeries.
• Demonstrate strong computer skills for administrative tasks.
• Maintain a clean, safe, infection-conscious work environment.
• Schedule referrals and manage supply orders as needed.
• Reassure patients and prioritize acutely ill individuals.

Skills

Customer service attitude

Observational skills

Communication skills

Detail orientation

Education

High School Diploma or equivalent

Certified Medical Assistant (Preferred)

Job description

Oneida Health is seeking a Medical Office Assistant to blend clinical and administrative tasks in a patient-centered setting. The ideal candidate values independence and teamwork, with a strong customer service attitude. Medical experience helps, but a positive approach is essential.

Responsibilities include engaging with patients, collecting data, maintaining records, assisting with procedures, coordinating referrals, and ensuring a hygienic environment. Computer skills are required.