Off-Site Airline Check-in Baggage Handler

Metropolis Technologies; San Francisco (CA); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Job summary

Bags, a Metropolis company, in San Francisco is hiring a Baggage Handler to assist guests with their luggage, sort and tag baggage, and support a smoother airport journey.

This role requires rotating shifts including nights and weekends, compliance training, and the ability to lift up to 75 pounds, with a strong emphasis on customer service and clear communication; you’ll be part of SP+ operations offering eligible benefits and a collaborative team.

Qualifications

• Ability to work rotating shifts including nights, early mornings, and weekends.
• Complete all required training including airport compliance
• At least 18 years of age or older
• Eligible to work in the United States
• High school diploma or equivalent
• Lift up to 75lbs
• Pass a criminal background screening
• Pass a drug screening
• Strong customer service skills
• Strong verbal and written communication

Responsibilities

• Transfer checked luggage in and out of cargo vans/trucks
• Assist with verifying that luggage is properly tagged and secured
• Ensure highest level of customer service when providing baggage handling services
• Perform any additional duties assigned by supervisor or facility manager

Skills

Customer service

Verbal & written communication

Shift work

Airport compliance training

Education

High school diploma or equivalent

Job description

Overview

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.

Responsibilities

A Baggage Handler offers guests assistance with their baggage. Sort and tag baggage based on their destination and departure time.

• Transfer checked luggage in and out of cargo vans/trucks
• Assist with verifying that luggage is properly tagged and secured
• Ensure highest level of customer service when providing baggage handling services
• Perform any additional duties assigned by supervisor or facility manager

Qualifications

• Ability to work rotating shifts Including nights, early mornings, and weekends.
• Complete all required training including airport compliance
• At least 18 years of age or older
• Eligible to work in the United States
• High school diploma or equivalent
• Lift up to 75lbs
• Pass a criminal background screening
• Pass a drug screening
• Strong customer service skills
• Strong verbal and written communication

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

• With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven.
• Facial hair must be neatly trimmed at one-fourth of an inch in length and may not present an unkempt appearance.
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well-maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

Salary Range

Salary Range: $29.58 per hour (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US-CA-SAN FRANCISCO