Off Duty Officer PA (60716)

Inter-Con Security; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) retirement plan

Training and career development

Job summary

Inter-Con Security is hiring Off-Duty and Retired Police Officers to serve as Retail Officers in Philadelphia. This role involves ensuring safety through proactive patrols, monitoring security systems, and assisting customers. Candidates should have strong communication skills, relevant experience, and a valid driver’s license. The position offers a comprehensive benefits package including medical, dental, and retirement plans. Veterans are encouraged to apply.

Qualifications

• Active or retired Police Officer required.
• Minimum of 5 years' experience in security or customer service roles.
• Must pass a background check and 5-panel drug test.

Responsibilities

• Patrol sales floor and parking areas to deter theft.
• Monitor CCTV systems for suspicious behaviors.
• Provide assistance to customers and employees as needed.

Skills

Strong communication and interpersonal skills

Excellent observational skills

Ability to remain calm under stress

Strong computer skills

Education

High School Diploma or equivalent

Some college credits (preferably bachelor’s degree)

Job description

Employment Opportunity

We are seeking Off‑Duty and Retired Police Officers to join our team as Retail Officers at a retail store located in Philadelphia, PA. As a member of our security team, you will play a crucial role in ensuring the safety and security of customers, employees, and merchandise.

Job Description

Key accountabilities include providing visible, proactive patrol and emergency response duties in the assigned location. Providing customer service, physical security checks, and investigating suspicious or unsafe circumstances. Heavy public contact, including potentially dangerous or suspicious individuals. 100% field facing.

Specific Benefits

• Recognition and reward programs.
• Training and career development.
• Medical, dental, holidays, vacation, sick leave, and 401(k) retirement plan.
• Uniform and equipment provided.
• Additional benefits vary depending on position.

Main Responsibilities

• Patrol sales floor and parking areas to deter theft, vandalism, and other criminal activity.
• Monitor CCTV systems to identify any suspicious behavior or security threats.
• Provide assistance to customers and employees as needed, including responding to medical emergencies or customer disputes.
• Enforce store policies and procedures to maintain a safe and orderly environment.
• Work closely with store management and local law enforcement agencies to address security concerns and incidents.
• Complete detailed incident reports documenting any security-related incidents or activities.
• Participate in ongoing training and development programs to enhance security knowledge and skills.
• Maintain engagement on security priorities at all times.
• Coordinate with security leadership on expectations, priorities, and implement solutions as needed.
• Ensure all security assignments are executed at all times.
• Coordinate and communicate effectively with the leadership on site.
• Line manage, block off hazardous areas, direct traffic.
• Create professional, well‑written incident reports for all security incidents.

Work Environment

• Ability to prioritize work in a fast‑paced organization, coordinating and managing multiple tasks.
• Demonstrated ability to ensure compliance with standards and training.
• Strong strategic, analytical, problem‑solving, and critical thinking skills.
• Ability to work in a team‑oriented environment.
• Ability to work at times with minimal supervision.
• Excellent written and verbal communication skills.
• Work may occur at client sites indoors or outdoors.
• Position requires prolonged standing and walking during daily security activities.
• Work various shifts and holidays as assigned.

Requirements

• Active or retired Police Officer.
• ACT 120 and ACT 235.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Excellent observational skills and attention to detail.
• Prior security experience preferred but not required.
• Flexibility to work a variety of shifts, weekends, and holidays.
• High School Diploma, with some college credits (preferably bachelor’s degree), or equivalent combination of education and work experience.
• Minimum of 5 years’ experience in security, customer service, or a closely related role.
• Strong computer and systems skills, including office software, access management, CCTV, alarm systems, and incident reporting.
• Must be 21 years of age.
• Valid Driver’s License.
• Speak, read, and write English.
• Must possess above‑average computer skills and hold all necessary licenses, permits, and certifications required for the assignment.
• Pass a background check.
• Pass a 5‑panel drug test.
• CPR certification (we help get you certified).

Veterans

Inter‑Con welcomes and encourages veterans to apply for this position.

EEO Statement

Inter‑Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822.