OEM Senior Application Engineer

ABB Inc.; New Berlin (WI); Remote; USD 85,000 - 110,000; Full time

Job summary

A leading engineering firm is hiring a Senior OEM Applications Engineer to provide technical sales execution for low voltage drives and PLCs. The role involves customer engagement, troubleshooting, and providing tailored solutions. Candidates should have a degree in electrical engineering and relevant experience, with a strong travel requirement. This role promotes professional growth in an innovative environment.

Qualifications

• 6+ years in low voltage drives application preferred.
• Deep understanding of compressors is essential.
• Must be able to travel >60% across the US.

Responsibilities

• Analyze drive application problems and coordinate solutions.
• Strengthen existing customer relationships and gather feedback.
• Design tailored solutions based on product capabilities.

Skills

Electrical engineering expertise

Low voltage drive application

PLC programming

Customer relations

Problem analysis

Education

Bachelor's degree in electrical engineering

Associate's degree in electrical engineering

Tools

ABB Low Voltage Drives

PLC software

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: OEM Application Engineer Team Lead

Your role and responsibilities:

As a key technical resource of the OEM Sales Team - Compressors, the Senior OEM Applications Engineer (OAE) will provide technical sales execution, through deep domain expertise, to the OEM Business Development Manager, OEM customers, technical support, product engineering, R&D. The areas of technical sales execution include but are not limited to; ABB Low Voltage (LV) drive & PLC/HMI product knowledge, LV drive & PLC/HMI product application and general LV drive and motor application issues.

The work model for the role is: Remote

You will be mainly accountable for:

• Analyze Drive, PLC/HMI & motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction. Prioritize, schedule, delegate work assignments to ensure timely and accurate support for the application of ABB PLC/HMIs, Low Voltage drives and motors in focused applications.
• Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback. Understand commercial, technical & product initiatives, develop plans to communicate and promote them.
• Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet the OEMs' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep domain expertise.
• Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence. Support development and delivery of application specific or advanced technical training for OEM partners Strengthen technical competence within the Channel.

Qualifications for the role:

• Bachelor's degree in electrical engineering or related field plus 6+ years' experience in the application of low voltage drives, OR Associate's Degree in Electrical Engineering or related field AND 8+ years' experience in the application of low voltage drives.
• Experience and deep understanding of Compressors.
• Experience programming various industrial PLCs (ABB, Rockwell, Siemens, Square D, or others), and understanding of Serial and Ethernet communication protocols.
• Ability to effectively present information, and address inquiries or complaints to top management, customers, vendors, and other employees of the organization.
• Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
• This role requires >60% travel domesticate travel across the United States to customer, 3rd party/vendor and internal sites. Candidate must have a valid driver's license.
• Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States.

Preferred Qualifications:

• Knowledge of applications like Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge and General Machinery is a plus.
• Understanding of Automation Builder, Panel Builder, AC500 PLC and CP600 HMIs

More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.