OD Coordinator

Colonial Group; Clarksville (IN); In loco; USD 17.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Descrizione del lavoro

Visionworks in Indiana is seeking an OD Coordinator who is the friendly face guiding patients from check-in to product selection. You will assist with training and scheduling of OD Techs, bring knowledge of eye health and tests, and ensure a smooth, human and bold patient journey.

The role emphasizes accurate records, front-line service, and collaboration with store teams to meet eye care needs. We offer full-time hours, competitive pay, and benefits, with opportunities to grow within a

Competenze

• Customer or patient service experience preferred.
• HS diploma, GED or equivalent.
• Licensed OD Technicians will have/maintain a State Opticians License.

Mansioni

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist’s daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Conoscenze

Related customer or patient experience

Formazione

HS diploma/GED

Descrizione del lavoro

About Us:

Want to bring the \"care\" back to the vision care industry?We'relooking for charismatic types who are ready to be the heart of our brand. Whetherit'sa friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time

Pay Rate:$12.50- 14/hr

The Role:

A VisionworksOD Coordinatoris the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. The OD Coordinatorassistswith the training and scheduling of OD Techs. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/servicesand managed vision care. The OD Coordinator guides the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple,humanand bold way.

• Maintain complete andaccuratepatient records beforeconducingpreliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transitionpatientfrom doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goalsincluding:restocking inventory, cleaning equipment, and answering phones to meetadditionalpatient needs.
• Count the Optometrist’s daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Qualifications:

• Related customer or patient experience preferred, but not necessary.
• HS diploma,GEDor equivalent related job experience
• Licensed OD Techs will have/maintain a State Opticians License

What we offer!

• Vision Coverage)
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

For roles that are remote (i.e., WorkFromHome (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.