Ocean Import Account Representative

Material Handling Resources, LLC; Carson (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Flexible shifts (part-time, full-time,

Early payday

Healthcare options

Paid time off

Safe work environment

Compassion Fund

Promotion opportunities

Job summary

GEODIS is seeking an Ocean Import Accounts Representative to manage shipments, coordinate with origin agents, and ensure profitable operations. You will handle bookings, tracking, billing, and communications with carriers and customers in a fast-paced environment.

Join our team to optimize freight movements, apply pricing strategies, and support customers with timely updates and issue resolution in a global logistics setting.

Qualifications

• Minimum 3 years experience in importation of goods or equivalent combination of education and experience.
• Minimum 1 year experience in Ocean/Maritime freight transportation.
• Knowledge of Government Agency requirements; movement of freight via air and/or ocean.
• Proficiency with Microsoft Outlook, Word, Access and Excel; strong communication skills.

Responsibilities

• Handle shipments and ensure profitability.
• Establish task priorities, scheduling and tracking work assignments.
• Coordinate shipping details with origin agent.
• Track and trace incoming shipments with carriers and inform customers of milestones.
• Billing on time with detention and related fees.
• Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines.
• Provide instructions to carriers per shipping guidelines.
• Convert and verify shipment weight and volume; compute rates and P&L.
• Maintain communication with customers, carriers and vendors.
• Coordinate pick-ups and invoice files; assist customers with questions and tracking.

Skills

Communication skills

Multi-tasking

Mathematical skills

PC literacy

Tools

Nextgen

Kronos

Cargo Factor

G360

Poseidon

Service Now

TSA Known Shipper

Pandora

Job description

OCEAN IMPORT ACCCOUNT REPRESENTATIVE

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining theGEODISteam!

• Get Good Money– Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early– Payday as early as you want. Access your earnings on demand.
• Get Free Healthcare– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
• Get a Break– Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe– We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get a Voice– We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost– Our "GEODISCompassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved– Volunteer in your community or donate to the "GEODISFoundation" or "GEODISCompassion Fund".
• Have FUN– Work with fun, supportive people just like you!
• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career,GEODISis the place!

Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Handle shipments and ensure profitability
• Establish task priorities, scheduling and tracking work assignments
• Coordinate shipping details with origin agent
• Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
• Billing on time, zero demurrage mind set, detention, exam fees, etc.
• Work directly with carriers to coordinate and follow up incoming shipments
• Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
• Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines
• Convert and verify shipment weight and volume
• Calculate rates and price conversions; profit and loss analysis
• Maintain communication with customers, carriers and vendors
• Coordinate pick-ups and invoice files
• Assist customers with question complaints, requests, tracking and tracing
• Process , arrange and coordinate cargo bookings with customer and overseas agents
• Handles accounting processes accurately and in a timely manner.
• Open files in Cargo Factor system generating invoice to the brokerage team or outside broker

Requirements:

• Minimum 3 years experience in importation of goods or an equivalent combination of both education
  and experience.
• Minimum 1 year experience in Ocean/Maritime freight transportation.
• Preferred experienced with the following systems: Nextgen, Kronos, Cargo Factor, G360, Poseidon, Service Now, TSA Known Shipper, and Pandora.
• Knowledge of Government Agency requirements
• Knowledge of the movement of freight via air and/or ocean
• PC literate with experience with Microsoft Outlook, Work, Access and Excel
• Ability to read and interpret documents
• Excellent verbal and written communication skills required
• Ability to multi task
• Mathematical skills essential to ensure accuracy in pricing

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics.