Ocean/ Air Import Admin I - Melrose Park, IL

American President Lines; Melrose Park (IL); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Competitive Paid Time Off

401(k) with company match

Health insurance options

Job summary

American President Lines in Melrose Park, IL, is seeking a logistics professional to manage shipment processing and customer service duties.

This role involves arranging transportation, preparing documentation, and ensuring compliance with deadlines. Ideal candidates should possess a high school diploma and basic software skills. Enjoy comprehensive benefits and opportunities for personal and professional growth.

Qualifications

• Less than one year of related experience.
• Basic proficiency in software applications.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Oversee shipment transportation arrangements.
• Complete and review documentation for shipments.

Skills

Customer service

Microsoft Office proficiency

Data entry

Education

High School Diploma or GED

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $19.83 - $24.29

Monday - Friday

YOUR ROLE

Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing inbound or outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation.

WHAT ARE YOU GOING TO DO?

• Develop and provide excellent customer service to internal and external customers; advise on shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED; less than one year related experience.
• Credentials: Professional certification may be required in some areas.
• Skills: Basic proficiency in Microsoft Office, internet, web‑based and job‑specific software applications; accurate typing skills and/or data entry skills; ability to add, subtract, multiply and divide.
• Characteristics: Responds promptly and professionally to customer needs; identifies and resolves problems in a timely manner; follows policies and procedures and understands laws, rules and regulations in areas of assignment.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

Benefits Details

• Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long‑term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short- and long‑term disability, critical illness, identity theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

Equal Opportunity Employer

CEVA Logistics is proud to be an equal‑opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.