Ocean Activities Attendant - Luxury Resort Guest Service

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401K with ERM

Complimentary hotel stays worldwide

Employee meals and beverages

Tuition reimbursement

Wellbeing initiatives

Job summary

Four Seasons in Naples, FL is seeking team members to deliver exceptional guest experiences at the Naples Beach Club, a Four Seasons Resort. You will assist with Ocean Activities, ensure safety, and provide professional service to residents, guests, and visitors within a luxury beachfront environment.

Ideal candidates will have ocean activities experience, lifeguarding background, and a strong commitment to teamwork and safety, with availability on weekends and holidays.

Qualifications

• Strong interpersonal and communication skills.
• Fluency in English and professional communication.
• Commitment to exceptional guest service and teamwork.

Responsibilities

• Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors.
• Assist in facilitation and execution of aquatic programs for residents and guests.
• Promote and support revenue-generating services by communicating program offerings and assisting with reservations.
• Maintain required certifications and comply with safety protocols.
• Participate in staff trainings and safety drills.
• Resolve guest concerns with professionalism and accuracy.

Skills

Interpersonal skills

Communication skills

English fluency

Job description

Four Seasons in Naples, FL is seeking team members to deliver exceptional guest experiences at the Naples Beach Club, a Four Seasons Resort. You will assist with Ocean Activities, ensure safety, and provide professional service to residents, guests, and visitors within a luxury beachfront environment.

Ideal candidates will have ocean activities experience, lifeguarding background, and a strong commitment to teamwork and safety, with availability on weekends and holidays.