Occupancy Planning Program Lead

JLL; New York (NY); On-site; USD 180,000 - 210,000; Full time

Job summary

A leading company is seeking an Occupancy Planning Program Lead in New York, NY, to drive best practices in occupancy planning and management. This mid-senior level role involves client engagement, team management, and analytical proficiency to optimize real estate strategies. Ideal candidates will have extensive experience and a strong educational background in relevant fields, with excellent communication and leadership skills.

Qualifications

• 8-15 years of experience managing occupancy and space management processes.
• Expert level data analytical skills required.
• Proven proficiency in Microsoft Office Suite and understanding of floorplans.

Responsibilities

• Act as account leader for delivery of Occupancy Planning.
• Ensure execution and client satisfaction.
• Develop and manage the Global OP business plan.

Skills

Relationship building

Client focus

Team leadership

Critical thinking

Data analysis

Education

Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management

Tools

Microsoft Excel

AutoCAD

Google Suites

Job description

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This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $210,000.00/yr

What This Job Involves

The OP Program Lead will play a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products, solutions, and tools to our real estate clients. Serve as an account leader for delivery of Occupancy Planning and Management. Bring best practices, industry insight and thought leadership to account. Act as a trusted advisor to client, Account Director, and team.

This role will report to the Sr. Director of Occupancy Planning and Relocation Project Management.

What is your day to day?

• Great relationship building skills, client focus and team leadership. You’ll foster critical relationships between various individuals and organizations. Simultaneously, ensuring coordination and collaboration among various JLL service lines.
• Ensure high level of execution and client satisfaction for all services performed by the local team.
• Align regional teams and key stakeholders on the OP platform model
• Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively. Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the basic requirements of the job. You should thrive on change with an appetite for risks, be proactive and innovative with solutions. A desire to be the Subject Matter Expert (SME) for key systems / processes and client deliverables. Manage a team, train and mentor as needed.
• Attentive to detail and accuracy - particularly numbers and spatial creativity. Planning and managing portfolios, as well as maximizing space will be your major focus areas while you assist clients in their migration plans, group, and individual moves. This will involve in reviewing, preparing, and updating project status reports on actual versus projected seat demand, reporting on the current supply and capacity, and forecasting inventory changes.
• Develop and manage the Global OP business plan. Develop objectives/desired results and work the Regional Managers to achieve completion.
• Align delivery team according to client views of successful delivery quality and OP Product team products
• Excellent written and verbal communication skills; including active listening, verbal, written and visual communication and the ability to engage at all levels of leadership from administrative to executive level. Ability to understand complex ideas and communicate them to others on the account and client
• You have critical thinking skill sets and can easily tell a story through data. You will be successful on the job if you have skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and understand floorplans. Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job
• Ability to create accurate and credible planning reports to support Corporate Real Estate decision making including space, demand and utilization tracking
• Demonstrate the ability to create a solution-oriented environment whereby the team is consistently seeking to identify leading edge best practices focused on delivering value to the client while working within the process requirements of the account and JLL.
  
  

Required

Desired experience and technical skills

• 8-15 years of progressively responsible experience in managing occupancy, space, move management, and change management processes across a broad geography in a remote and virtual environment
• Expert level data analytical skills and mastery of Sheets and Excel - required
• CAFM system and AutoCAD experience is required
• Proficiency with Google suites and experience utilizing Slides and PowerPoint
• Experience with implementing flex office, hoteling, and alternative workplace solutions programs
  
  

Preferred

• A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
• Experience in Google Suite
• Focuses on customers and clients, business/financial acumen, JLL first
• Demonstrate high level of performance in project budgeting and scheduling
• Strong working knowledge of architectural drawings and furniture systems

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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