Occupancy Planner

ABM Industries; San Francisco (CA); On-site; USD 83,000 - 93,000; Full time

Job summary

ABM Industries is seeking an Occupancy Planner to translate headcount projections, utilization analytics, and business goals into actionable workplace plans that shape how teams connect and collaborate.

You will audit spaces on-site, update CAD floor plans, and ensure alignment between plans and reality while partnering across Real Estate, HR, and business units to deliver flexible, high‑impact environments that evolve with the organization.

Qualifications

• Minimum 3‑5 years of direct hands‑on experience in space allocation, move management (MAC), corporate real estate, workplace experience, CAFM/IWMS software administration or other related fields.
• Strong knowledge of workplace experience, facilities operations, space planning, vendor governance, Google Workspace (Google Docs, Sheets, Slides) for data management, and service delivery best practices.
• Proficiency in CAD (Computer‑Aided Design) for reviewing, editing, and managing architectural floor plans.
• Strong ability to lead complex workplace initiatives, capital projects, renovations, office moves, and operational improvement efforts from planning through execution.
• Strong vendor management skills, including the ability to establish performance expectations, monitor service levels, manage issue escalation, and support contract and compliance requirements.
• Strong analytical, organizational, planning, and problem‑solving skills with the ability to evaluate business needs, operational risks, and workplace service metrics.
• Ability to successfully manage multiple priorities, competing deadlines, and complex projects in a fast‑paced environment.
• Strong written, verbal, presentation, and executive communication skills.
• Proficiency in workplace analytics tools (Google Sheets, Excel, Tririga, or CAFM platforms)
• A strategic mindset grounded in data and cross‑functional collaboration.

Responsibilities

• Occupancy Planning Expertise:
• - Support scenario planning that aligns with seat supply and business demand, ensuring the portfolio is optimized for both current needs and future growth.
• - Develop and maintain stacking plans, adjacency maps, and migration strategies that tell a visual story of how space adapts to change.
• - Translate organizational shifts into clear, data‑backed recommendations that balance efficiency, and agility.
• - Partner on broader initiatives such as hybrid work strategy, and workplace transformation, and space densification.
• - Maintain and update space management software to ensure real‑time accuracy of seating charts, team allocations, and floor plans.
• - Conduct routine onsite audits and update CAD floor plan layouts to ensure spatial accuracy and align digital tools with physical conditions.
• - Collect and maintain accurate headcount and space utilization data from business units to inform space planning and workplace needs.
• - Establish robust daily, weekly, and monthly operating routines for task follow‑up, workforce capacity management, and vendor coordination.
• Workplace Insights & Analytics:
• - Turn complex occupancy data into meaningful insights through dashboards and storytelling that influence leadership decisions.
• - Track, analyze, and forecast utilization metrics to drive smarter planning and long‑range strategy.
• - Manage CAFM/IWMS systems (Tririga, Archibus, Occuspace, OfficeSpace, etc) to ensure data accuracy and integration across the portfolio.
• Stakeholder Relationships:
• - Build trusted relationships with business leaders and cross‑functional teams, acting as the connective tissue between data, planning, and people.
• - Present findings and recommendations in a way that resonates with both analytical and business audiences.
• - Collaborate closely with Project Management and FM teams to ensure seamless transitions for moves, restacks, and reorgs.
• - Manage workplace projects from inception to completion, overseeing timeline execution, cross‑functional alignment, and seamless operational handoffs.

Education

Bachelor’s degree

Tools

CAD

Google Sheets

Excel

Tririga

CAFM platforms

Job description

The Occupancy Planner sits at the intersection of data, strategy, and relationship building—translating how people work into how space performs. You’ll turn headcount projections, utilization analytics, and business goals into actionable workplace plans that shape the future of how teams connect and collaborate. This role combines forward-looking analytics with hands‑on execution and creative problem‑solving, partnering across Real Estate, HR, and business units to deliver flexible, high‑impact environments that evolve with the organization.

Equal parts strategic and tactical, this role requires a hands‑on approach. You won't just analyze data from a desk—you will regularly walk on‑site to audit physical spaces, verify utilization, and ensure alignment between plans and reality. To bring these solutions to life, you will directly update and maintain space plans in CAD, ensuring accurate floor plans and seamless operational execution.

Pay: $83,000-$93,000/Annually

The pay listed is the Salaried rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

Qualifications

Preferred Skills and Certifications

• Minimum 3‑5 years of direct hands‑on experience in space allocation, move management (MAC), corporate real estate, workplace experience, CAFM/IWMS software administration or other related fields.
• Bachelor’s degree required. Ideally in Business Administration, Facilities Management, Corporate Real Estate, Workplace Strategy, Occupancy Planning, Architecture, Project Management, or a related field.
• Strong knowledge of workplace experience, facilities operations, space planning, vendor governance, Google Workspace (Google Docs, Sheets, Slides) for data management, and service delivery best practices.
• Proficiency in CAD (Computer‑Aided Design) for reviewing, editing, and managing architectural floor plans.
• Strong ability to lead complex workplace initiatives, capital projects, renovations, office moves, and operational improvement efforts from planning through execution.
• Strong vendor management skills, including the ability to establish performance expectations, monitor service levels, manage issue escalation, and support contract and compliance requirements.
• Strong analytical, organizational, planning, and problem‑solving skills with the ability to evaluate business needs, operational risks, and workplace service metrics.
• Ability to successfully manage multiple priorities, competing deadlines, and complex projects in a fast‑paced environment.
• Strong written, verbal, presentation, and executive communication skills.
• Proficiency in workplace analytics tools (Google Sheets, Excel, Tririga, or CAFM platforms)
• A strategic mindset grounded in data and cross‑functional collaboration

The Successful Candidate is:

• Highly organized and dependable.
• Self‑directed and solutions‑focused.
• Detail‑oriented and process driven.
• Employee and customer focused.
• Proactive rather than reactive.
• Comfortable following up and driving tasks to completion.
• Able to work independently while collaborating effectively with a broader team.
• Adaptable and comfortable working in a fast‑paced, rapidly evolving tech environment.
• Able to identify potential issues before they impact the employee experience.
• Client‑centered while protecting ABM reporting lines, approved scope, service levels, and decision rights.
• Being agile in an ambiguous environment.

Working Environment & Role Requirements

Operating within a fast‑paced, professional account environment, this role may support personnel across multiple locations or functional teams. Depending on business demands and priorities, occasional travel and schedule flexibility will be expected.

Travel Requirements: 10-15%

Responsibilities

Key Responsibilities

Occupancy Planning Expertise:

• Support scenario planning that aligns with seat supply and business demand, ensuring the portfolio is optimized for both current needs and future growth.
• Develop and maintain stacking plans, adjacency maps, and migration strategies that tell a visual story of how space adapts to change.
• Translate organizational shifts into clear, data‑backed recommendations that balance efficiency, and agility.
• Partner on broader initiatives such as hybrid work strategy, and workplace transformation, and space densification.
• Maintain and update space management software to ensure real‑time accuracy of seating charts, team allocations, and floor plans.
• Conduct routine onsite audits and update CAD floor plan layouts to ensure spatial accuracy and align digital tools with physical conditions.
• Collect and maintain accurate headcount and space utilization data from business units to inform space planning and workplace needs.
• Establish robust daily, weekly, and monthly operating routines for task follow‑up, workforce capacity management, and vendor coordination.

Workplace Insights & Analytics:

• Turn complex occupancy data into meaningful insights through dashboards and storytelling that influence leadership decisions.
• Track, analyze, and forecast utilization metrics to drive smarter planning and long‑range strategy.
• Manage CAFM/IWMS systems (Tririga, Archibus, Occuspace, OfficeSpace, etc) to ensure data accuracy and integration across the portfolio.

Stakeholder Relationships:

• Build trusted relationships with business leaders and cross‑functional teams, acting as the connective tissue between data, planning, and people.
• Present findings and recommendations in a way that resonates with both analytical and business audiences.
• Collaborate closely with Project Management and FM teams to ensure seamless transitions for moves, restacks, and reorgs.
• Manage workplace projects from inception to completion, overseeing timeline execution, cross‑functional alignment, and seamless operational handoffs.