OC Residential Valet Attendant

Hilton; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Hilton in Las Vegas is hiring a Valet Parking Attendant to welcome guests and manage vehicle parking with care and efficiency. You will greet guests, retrieve keys, and assist with luggage while maintaining outstanding service standards and hotel profitability.

The role emphasizes guest-focused service, teamwork, and a sense of urgency to deliver reliable assistance to guests and colleagues across busy hotel operations.

Qualifications

• Experience delivering high-quality guest service.
• Strong communication and interpersonal skills.
• Able to handle guest requests with professionalism.

Responsibilities

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Retrieve vehicle keys from and provide receipts to guests
• Transport guest vehicles to and from designated parking areas and the hotel driveway
• Assist guests with luggage
• Retrieve guest items from vehicles, as requested
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Skills

Customer service

Hospitality

Communication

Time management

Job description

Job Description

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

What will I be doing?

As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Retrieve vehicle keys from and provide receipts to guests
• Transport guest vehicles to and from designated parking areas and the hotel driveway
• Assist guests with luggage
• Retrieve guest items from vehicles, as requested
• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

Qualifications

What are we looking for?

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability