Obstetrics Medical Assistant

MedStar Health; Brooklyn Park (MD); On-site; USD 27,000 - 47,000; Full time

Job summary

MedStar Health in Baltimore is seeking a certified Medical Assistant to join our Physician Practice - Obstetrics team. The role involves hands-on clinical support and administrative tasks in an ambulatory setting, under physician or nurse supervision.

Responsibilities include taking vital signs, assisting examinations, administering vaccines and medications, documenting in the EMR, and supporting patient education and care coordination across visits.

Qualifications

• High school diploma or GED required; completion of an accredited Medical Assistant program preferred.
• CMA or RMA certification within one year of hire; CPR certification within 90 days.
• Experience in ambulatory care and outstanding patient interaction are desired.

Responsibilities

• Perform clinical and administrative tasks in ambulatory care under supervision.
• Take vital signs, assist with examinations, and administer medications and vaccines.
• Document activities in the EMR and manage patient specimens and referrals.
• Support patient flow, education, and follow-up care; ensure clean clinic environment.
• Provide telephone screening and route inquiries according to protocols.

Skills

Customer service

Patient interaction

Clinical competency

Basic computer skills

Education

High School Diploma or GED

Completion of an accredited Medical Assistant program

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Tools

EMR systems

HIPAA compliance

Job description

About the Role

Department: Physician Practice - Obstetrics

Schedule: Monday - Friday, 8am - 4:30pm

Location: 3001 S Hanover St, Baltimore, Maryland 21225

The ideal candidate is a certified Medical Assistant with outstanding customer service and patient interaction skills who is eager to contribute to a dynamic healthcare team.

Job Overview

This Medical Assistant will perform a variety of clinical and administrative tasks in an ambulatory care setting, working closely under the direction of a physician or registered nurse. Responsibilities include patient care activities such as taking vital signs, assisting with examinations, administering medications and vaccines, and providing clerical support.

Key Responsibilities

• Align with departmental goals and adhere to quality and safety standards while following established procedures and regulations.
• Assist healthcare providers in preparing patients for examinations, minor procedures, and ongoing education while supporting optimal patient flow.
• Participate in daily team meetings to ensure smooth operations for scheduled visits and monitor patients' preventative care and support needs.
• Conduct motivational interviews that identify patient challenges and health goals, and *escalate* any behavioral health concerns to the provider.
• Contribute to quality improvement initiatives and report any concerns regarding patient care following established protocols.
• Ensure compliance with regulatory standards by maintaining accurate temperature logs and inventory of medical supplies.
• Engage with patients in managing their health care and goals while supporting population management activities.
• Perform designated patient tests and laboratory work, document activities in the electronic medical record (EMR), and manage patient samples and requisitions.
• Assist patients during discharge and provide necessary escort and chaperon support according to policy.
• Maintain a clean clinic environment and manage the cleaning and maintenance of equipment as assigned.
• Provide telephone screening services to assist with patient inquiries and route them appropriately based on protocols.
• Under the supervision of a physician, perform specific medical procedures such as IV insertions and medication administration as required.
• Utilize EMR for medication refills and manage insurance interactions relating to patient care.
• Flexibly work at various locations within the network, adapting to different site needs while maintaining consistent care delivery.
• Attend mandatory meetings and training for compliance and safety protocols.
• Model behaviors that reflect the MedStar Health mission, vision, and values, ensuring a patient-centered culture.

Minimum Qualifications

Education

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program is preferred.

Experience

• Less than 1 year (6 months) of experience in an ambulatory care setting or equivalent is required. Completion of externship at MedStar Health can substitute for experience.
• Previous experience as a medical assistant is highly preferred.

Certifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required within one year of hire.
• CPR certification for healthcare providers is required within 90 days of hire.

Knowledge, Skills, and Abilities

• Demonstrated clinical competency validated through a structured orientation and continued development.
• Exceptional patient interaction and customer service skills.
• Basic computer skills are preferred.

Compensation

This position offers a competitive hourly wage ranging from $19.55 to $34.25.