Observability Engineer - active Secret clearance

PGTEK; Mechanicsburg (Cumberland County); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) matching

Education Assistance Program

Life insurance and disability coverage

Generous PTO and Holidays

Job summary

A consulting organization seeks an Observability Engineer to join their team. This role focuses on designing and implementing observability solutions within an OpsRamp environment, requiring an active Secret clearance. You’ll work closely with cross-functional teams to enhance system performance and identify issues. Key qualifications include a strong understanding of cloud platforms, scripting proficiency, along with experience in container technologies. Benefits include comprehensive medical coverage, a matching 401(k), and generous PTO.

Responsibilities

• Design and maintain observability solutions leveraging OpsRamp.
• Analyze and define KPIs for metrics collection.
• Automate workflows and remediation actions.
• Collaborate to resolve performance and operational incidents.

Skills

Cloud platforms (AWS, Azure, GCP)

Container technologies (Docker, Kubernetes)

Scripting languages (Python, Go, Bash)

SQL and NoSQL databases

Networking concepts and protocols (TCP/IP, HTTP)

Observability tools (Datadog, New Relic, etc.)

OpsRamp experience

Education

U.S. Citizenship

DoD 8570/8140 security certification (Security+ or higher)

Job description

Observability Engineer - active Secret clearance

2 days ago Be among the first 25 applicants

This range is provided by PGTEK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$130,000.00/yr - $160,000.00/yr

Observability Engineer (OpsRamp) - Secret clearance

You will be part of a larger technical team working as an Observability Engineer in an OpsRamp environment. In this role, you will design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a Federal customer.

You will collaborate closely with development, operations, and cross‑functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization.

Salary (130-160K)

Clearance & Work Authorization

• U.S. Citizenship required
• Active Secret clearance required
• Flexible hybrid role with the ability to work onsite at customer locations as needed

Available Locations

• Mechanicsburg, PA
• Ogden, UT
• Oklahoma City, OK
• Fort Meade, MD
• Montgomery, AL

Key Responsibilities

OpsRamp Platform Expertise

• Metrics Collection & Analysis: Configure data sources, define KPIs, and analyze performance trends
• Log Management: Configure log collection, aggregation, and analysis
• Alerting & Notifications: Create and manage alerts, escalation paths, and integrations with incident management systems
• Automation: Develop and implement automated workflows and remediation actions
• Dashboards & Reporting: Design custom dashboards and reports to provide actionable insights into system health and performance

Observability Infrastructure

• Design, implement, and maintain observability solutions with OpsRamp as the core platform
• Integrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack)
• Ensure data accuracy, quality, and integrity across observability systems

Incident Management

• Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents
• Collaborate with development and operations teams to identify root causes and implement fixes
• Participate in incident response activities to accelerate issue resolution

Continuous Improvement

• Continuously assess and optimize the performance and effectiveness of the OpsRamp platform
• Stay current on OpsRamp features, enhancements, and industry best practices
• Proactively identify improvement opportunities and implement enhancements

Requirements

• Strong understanding of cloud platforms: AWS, Azure, and/or GCP
• Experience with container technologies: Docker and Kubernetes
• Proficiency in scripting languages such as Python, Go, or Bash
• Experience with SQL and NoSQL databases
• Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
• OpsRamp experience strongly preferred
• Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)

Soft Skills

• Strong communication and collaboration skills
• Excellent analytical and problem‑solving abilities
• Ability to work independently and within a team environment
• Passion for continuous learning and improvement

Education, Certifications & Security Requirements

• U.S. Citizen with active Secret clearance
• Required Certification:
  • DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP)

Benefits

Our comprehensive benefits package for full‑time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long‑Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

ABOUT PGTEK

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

EOE, including disability/veterans