Observability Engineer

Interactive Brokers; Greenwich (CT); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Stock grant

401(k) with company match

Health benefits including medical, 
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Lunch allowance and fully stocked厨房

Corporate events and team activities

Education reimbursement

Job summary

Interactive Brokers is seeking an Observability Engineer to enhance the observability stack (Prometheus, Alertmanager, ELK) across on-prem and cloud infrastructure. You will automate production operations, analyze metrics/logs, and contribute to incident reviews.

The role requires Python, PromQL, KQL, and REST API experience, plus Linux mastery and experience with Prometheus/ELK.

Qualifications

• Bachelor's degree or equivalent practical experience in CS/IT or related field.

Responsibilities

• Develop tools, scripts, and REST API integrations for operations teams.
• Aggregate and analyze metrics/logs using the ELK Stack and set up actionable alerts.
• Maintain and optimize Prometheus/Alertmanager and monitoring tools.
• Onboard new systems/metrics/logs and provide documentation on monitoring best practices.
• Contribute to incident response and post-incident reviews.

Skills

Python scripting

PromQL

KQL

REST API development

Linux

ELK stack

Prometheus/Alertmanager

Observability tooling

Education

Bachelor's degree in Computer Science/IT or related

Tools

Prometheus

Alertmanager

ELK Stack

REST APIs

AWS

Kubernetes

Kafka

Job description

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

About Your Team

The Technical Operations (TOPS) Department is seeking a Observability Engineer to maintain and enhance the observability ecosystem (Prometheus, Alertmanager, Alerta, ELK Stack, and various operational tools) and to improve the reliability and automation of production systems. You'll partner with TOPS analysts, SMEs, and development teams to onboard new telemetry, build operational tools, and unify monitoring across our on-premises and cloud infrastructure.

This is Hybrid role (4 days in office /1 days remote)

What Will Be Your Responsibilities Within IBKR

• Develop tools, scripts, and REST API integrations that let operations teams query production systems and automate routine work
• Aggregate and analyze metrics and logs across sources using the ELK Stack (Elasticsearch, Logstash, Kibana) and set up actionable alerts where necessary
• Maintain and optimize Prometheus, Alertmanager, and monitoring tools including alert rules, routing, and integrations
• Coordinate with development and application teams to onboard new systems, metrics, and logs, and provide documentation and guidance on monitoring best practices
• Contribute to incident response and post-incident reviews, driving reliability improvements to reduce recurring issues

What Required Skill’s You Need

• Bachelor's degree in Computer Science, IT, or related field, or equivalent practical experience
• 2+ years in SRE, DevOps, or technical operations roles supporting high-availability production environments
• Proficiency in Python (scripting, automation) and in PromQL and KQL
• REST API development/integration experience and a track record of building secure, modern operational tools
• Hands-on experience with Linux and the ELK stack
• Experience with Prometheus/Alertmanager or comparable monitoring/logging tools

Preferred Skills

• Working knowledge of AWS, Kubernetes, and streaming platforms such as Kafka
• Familiarity with CI/CD and Infrastructure-as-Code

To be successful in this position, you will have the following:

• A strong desire to expand your financial and technical knowledge base.
• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Outstanding time management skills.

Company Benefits

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities.