Observability Capacity SRE Engineer (East Coast, FULLY REMOTE)

Splunk; Pennsylvania; Remote; USD 90,000 - 130,000; Full time

Job summary

Join a leading company as an Observability Capacity SRE Engineer, where you will ensure the scalability of observability products and optimize service performance. This fully remote role requires strong engineering skills and offers the chance to work on impactful systems while collaborating with various teams.

Benefits

Work on large-scale systems

Gain exposure to observability tooling and platform architecture

Influence capacity workflows across the company

Qualifications

• 3–5 years of experience in software engineering, DevOps, SRE, or platform operations.
• Knowledge of cloud-native infrastructure and CI/CD pipelines.
• Hands-on experience building and optimizing Splunk dashboards.

Responsibilities

• Triage and resolve inbound quota and capacity requests for Observability customers.
• Maintain stability and scalability of shared, distributed infrastructure.
• Collaborate with Engineering teams to resolve performance or availability issues.

Skills

Software engineering

DevOps

SRE

Platform operations

Debugging

Systems thinking

Collaboration

Tools

Jira

Splunk dashboards

Job description

Observability Capacity SRE Engineer (East Coast, FULLY REMOTE)

Join to apply for the Observability Capacity SRE Engineer (East Coast, FULLY REMOTE) role at Splunk.

About the Role

As an Observability Capacity Engineer, you'll play a strategic role in ensuring Splunk’s Observability products scale effectively and serve customers reliably. You’ll operate at the intersection of systems engineering, platform operations, and tooling — making data-driven decisions to optimize capacity provisioning and service performance across a distributed architecture.

Responsibilities

• Triage and resolve inbound quota and capacity requests for Observability customers.
• Fine-tune backend configurations to match customer traffic patterns and platform load.
• Maintain stability and scalability of shared, distributed infrastructure supporting hundreds of tenants.
• Monitor platform usage and proactively ensure capacity for customer growth.
• Collaborate with Engineering teams to resolve performance or availability issues.
• Define requirements and advocate for tooling improvements to reduce manual effort and accelerate delivery.
• Drive continuous process and system optimization using your engineering mindset.
• Support the Fulfillment Operations team through the construction and maintenance of critical Splunk dashboards.

Qualifications

• 3–5 years of experience in software engineering, DevOps, SRE, or platform operations roles.
• Knowledge of cloud-native infrastructure, distributed microservices, and CI/CD pipelines.
• Strong debugging and systems thinking skills.
• Proficiency with command line tools; experience with Jira or similar systems.
• Familiarity with observability tools (metrics, logging, tracing).
• Ability to balance tactical execution with strategic planning.
• Excellent collaboration skills to partner effectively across teams.
• Hands-on experience building and optimizing Splunk dashboards.
• Bonus: Experience with entitlement systems or Salesforce.

Why Join Us

• Work on large-scale systems with tangible customer impact.
• Gain deep exposure to observability tooling, platform architecture, and operational strategy.
• Influence capacity workflows across the company.
• Be part of a team that values autonomy, critical thinking, and collaboration.

Splunk, a Cisco company, is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or other protected categories.