Obituary Advisor - Sales Ops

Gannett Co., Inc.; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

Join a passionate team as an Obituary Advisor, helping families place obituary notices. This role involves managing communications with empathy, accuracy in ad placement, and performing various administrative tasks. Enjoy flexibility and a supportive work environment with opportunities to grow in media and marketing.

Benefits

Flexibility

Remote work options

Supportive team environment

Qualifications

• 1+ year of experience in customer service or admin support is a plus.
• Ability to type 40–45 wpm, preferably faster.
• Comfortable with Microsoft Office applications.

Responsibilities

• Entering obituaries into Wave2 system and ensuring accuracy.
• Answering phones and emails with empathy and professionalism.
• Collaborating with teammates and completing admin tasks.

Skills

Empathy

Attention to detail

Communication

Typing speed

Microsoft Office

Job description

Posted Wednesday, June 18, 2025 at 4:00 AM

Join Our Team as an Obituary Advisor!

What’s This Role All About?

As an Obituary Advisor, you’ll be the compassionate voice on the other end of the line, helping families and funeral homes place obituary notices in both print and digital formats. You’ll juggle deadlines, emails, and phone calls like a pro—all while making a meaningful difference during life’s most important moments.

What You’ll Be Doing

• ️ Entering ads into our Wave2 system (don’t worry, we’ll train you!)
• Answering phones and emails with empathy and professionalism
• Placing obituaries in print and online—accuracy is key!
• Collaborating with teammates and clients alike
• Tackling a few admin tasks to keep things running smoothly
• Working weekends (Saturday + Sunday) with weekday hours too

What You Bring to the Table

• A warm, friendly voice and a heart for helping others
• A knack for spelling, grammar, and attention to detail
• The ability to type 40–45 wpm (bonus points if you’re faster!)
• Comfort with Microsoft Office (Outlook, Word, etc.)
• A self-starter attitude—you take initiative and get things done
• Stellar communication skills (written and verbal)
• A desire to grow your career in media and marketing
• 1+ year of experience in customer service or admin support is a plus!

Why You’ll Love It Here

You’ll join a passionate, supportive team that knows how to work hard and have fun. We offer flexibility, remote work, and the chance to be part of something meaningful. When our clients win, we win—and we’d love for you to be part of that success.

#LI-REMOTE
#LOCALiQ
#LI-LL

The base hour rate for this role will range between $12.00 and $15.00 per hour. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.