Retail Supervisor

Ocean Breeze Waterpark; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

FREE Season Pass

Free Tickets

Park discounts on food, merchandise

Retention bonus up to $500

Job summary

A leisure facility in Chicago is seeking a retail supervisor to oversee staff duties, ensure customer satisfaction, and manage inventory. Applicants must be at least 18 years old and have supervisory experience preferred. The role requires effective communication skills and the ability to work under various weather conditions. This position offers a flexible schedule along with perks such as a free season pass and family tickets.

Qualifications

• Must be at least 18 years of age.
• Experience in department or equivalent supervisory experience preferred.
• Ability to work in extreme weather conditions while taking precautions.

Responsibilities

• Fulfill all functions and duties of the retail department.
• Assign duties to retail staff.
• Ensure excellent customer service is provided.

Skills

Customer service skills

Supervisory skills

Ability to communicate effectively

Energy and enthusiasm

Job description

Responsibilities

• Must be able to fulfill all functions and duties of the retail department
• Assign duties to retail staff
• Review daily time sheets
• Conduct pre and post shift meetings
• Conduct in-service training sessions and weekly safety topic trainings
• Provide coaching to team members
• Issue disciplinary action according to park policies and procedures as needed
• Ensure retail locations are clean, organized, and stocked with merchandise/product
• Communicate low stock merchandise/products for reordering
• Conduct inventory counts as needed.
• Supervise guest experience to ensure excellent customer service is provided, respond to guest concerns
• Ensure all park policies and procedures are being followed by team members
• Maintain a clean and safe work environment for customers and team members
• Provide superior customer service to all customers in a polite and expedient manner
• Assist customers with questions regarding Ocean Breeze Waterpark
• Follow park policies and procedures
• Other duties as assigned

Qualifications

• Must be at least 18 years of age
• Experience in department or equivalent supervisory experience preferred
• Ability to accept guidance and supervision
• Demonstrate ability to work independently
• Ability to communicate effectively with customers, team members, and leadership
• Be aware, attentive, and work well with others
• Ability to work in indoor and outdoor conditions while taking precautions, including hydration and sun-protection
• Energy and enthusiasm for long days
• Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection
• Must be able to work days, evenings, weekend and holidays to meet business needs

Physical Requirements

• Must be able to stand or walk for extended periods of time
• Must be able to lift, carry, move, and/or position items weighing up to 50 pounds, team lift for heavier objects
• FREE Season Pass
• Free Tickets
• Park discounts on food, merchandise, etc.

We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.

Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?

Flexible schedules!Free season pass for yourself and free tickets for friends and family!

No experience is required for most of our positions.We will train you and you will learn and build job skills.